Personal Development & Progress Lead

Sight Village; Birmingham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

On site car parking

QAC Fitness Centre

Cycle to Work Scheme

24/7 Employee Assistance Programme

Education Support Helpline

Job summary

Queen Alexandra Charity in Birmingham seeks a Personal Development & Progress Lead to provide strategic and operational leadership for the Progress Coach team. You will line manage Progress Coaches, oversee quality assurance, and deliver training to staff while maintaining a reduced learner caseload of approximately 10.

The role supports learner progress, personal development delivery and preparation for adulthood outcomes across the college.

Qualifications

• Experience leading or mentoring staff in an educational or SEND setting.
• Strong understanding of preparation for adulthood outcomes.
• Experience with quality assurance or monitoring processes.
• Ability to design and deliver training.
• Excellent communication and organisational skills.

Responsibilities

• Lead and line-manage Progress Coaches, ensuring high practice standards.
• Conduct regular 1:1 checks, performance reviews and development planning.
• Provide coaching, mentoring and professional challenge to staff.
• Support workload management and staff wellbeing.
• Contribute to recruitment, induction and appraisal processes.
• Lead Progress Coach team meetings and cross-college collaboration.

Skills

Leadership

Line management

Safeguarding

Training delivery

Communication

Organisational skills

Job description

Careers at
Personal Development & Progress Lead

Salary : £28,137.61 Per Annum (Pending September Pay Award to be applied)

Hours: 37 Hours Per Week, 9:00 – 16:00, Mon -Fri

Weeks: 43 Weeks Per Year

Application Deadline August 24, 2026 Department Student Support Employment Type Full Time Location Harborne, Birmingham, UK Workplace type Onsite Compensation £28,138 / year

Job Purpose

To provide strategic and operational leadership of the Progress Coach team, ensuring consistently high standards in learner progress monitoring, personal development, tutorial delivery, and preparation for adulthood outcomes across the College. The postholder will line manage Progress Coaches, lead quality assurance and compliance processes, and deliver training and professional development to both Progress Coaches and Personal Tutors. The role includes a reduced caseload of up to 10 learners to model excellent practice and maintain direct learner impact.

To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College

Key Responsibilities & Safeguarding

• Leadership & Line Management
• Line manage and supervise Progress Coaches.
• Conduct regular 1:1, performance reviews and development planning.
• Provide coaching, mentoring and professional challenge to ensure high standards of practice.
• Support workload management and staff wellbeing.
• Contribute to recruitment, lead induction and appraisal processes.
• Lead Progress Coach team meetings
• Cross-College Collaboration & Professional Development
• Work collaboratively with curriculum managers and other managers who line manage Personal Tutors to ensure consistency and clarity in tutorial expectations and personal development delivery.
• Provide professional guidance and quality oversight relating to tutorial practice, target setting and preparation for adulthood outcomes.
• Design and deliver training for Personal Tutors in partnership with relevant line managers and Learner Journey.
• Liaise closely with the LSA Training & Development Manager to ensure alignment between Progress Coach practice, tutorial delivery and Learning Support Assistant development programmes.
• Contribute to whole-college CPD planning where personal development and learner progress are priorities.
• Support consistent implementation of policies relating to tutorial delivery, attendance monitoring and EHCP alignment.
• Quality Assurance & Continuous Improvement
• Lead and implement quality assurance processes for Progress Coach practice.

Audit

• Caseload management
• Target setting quality
• EHCP review documentation
• Attendance monitoring in collaboration ASO where required
• Recording on DatabridgeMIS
• Monitor consistency and compliance across the team.
• Analyse data trends and implement improvement actions.
• Contribute to inspection readiness and quality improvement planning with support from the Assistant Principal – Personal Development.
• Personal Development & Tutorial Oversight
• Oversee the quality and impact of tutorial provision.
• Support consistency in the delivery of British Values, Prevent, consent and wider personal development themes.
• Design and deliver training for:
• Progress Coaches
• Personal Tutors
• Model high-quality tutorial delivery where appropriate.
• Learner Caseload (Approximately 10 Learners)
• Provide one-to-one and small group support (where appropriate).
• Follow a structured schedule of learner tutorials.
• Prepare and contribute to EHCP reviews.
• Monitor attendance, behaviour, independence and destination planning.
• Coordinate collaborative working with curriculum staff, parents/carers and external agencies.
• Input, track and report on progress using the College MIS.
• Act as a key point of contact for allocated learners.
• Maintain accurate and timely records.
• Safeguarding & Professional Responsibilities
• Promote and safeguard the welfare of young people and vulnerable adults.
• Ensure compliance with College policies and procedures.
• Maintain accurate and timely documentation.
• Represent the College positively in external engagements.
• Engage in ongoing professional development.

Essential Criteria

• Experience of leading or mentoring staff in an educational or SEND setting.
• Strong understanding of preparation for adulthood outcomes.
• Experience of quality assurance or monitoring processes.
• Ability to design and deliver training.
• Excellent communication and organisational skills.

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.

• Work closely with students with SEN to achieve their goals
• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self-development and self-confidence
• Develop your own skills, aspirations and progress your career.

Our benefits include; Schedule 1 Benefits (reviewed annually and/or as appropriate)

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

This list is not exhaustive and may be subject to review and/or change.

About Queen Alexandra Charity

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.

Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.

We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.

Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.

Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).

All students, clients and staff are supported within safe and well-resourced environments.

QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.

As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.