Personal Development Administrator

Sight Village; Birmingham; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

On site car parking

Fitness Centre access

Cycle to Work Scheme

Employee Assistance Programme

Job summary

Queen Alexandra Charity is seeking a part-time Personal Development Administrator to provide essential administrative support across the Personal Development area. The role involves managing registers, communications, meeting administration and data tasks, with a focus on upholding accurate records and efficient processes.

The position offers flexible working between 3 and 4 days, 22 hours per week, with a pro‑rated salary and a permanent contract.

Qualifications

• Minimum Level 2 qualification in English and Maths.
• Good IT skills including Microsoft Office.
• Willingness to undertake further training.
• Sound administrative and organisational skills.
• Ability to maintain accurate records and electronic filing.
• Good attention to detail and accuracy.
• Ability to prioritise tasks and meet deadlines.
• Good written and verbal communication with staff, students and external partners.

Responsibilities

• Provide administrative support for Personal Development activities, events and projects.
• Support preparation of registers, resources, letters, forms, booking information and event documentation.
• Organise meetings, events, workshops, assemblies and employer encounters.
• Communicate with staff, students, families, employers and external partners.
• Collate information and evidence for reporting, audits and quality processes.
• Maintain organised electronic folders and shared resources linked to Personal Development activity.
• Support follow‑up actions and administrative checks.

Skills

Administrative skills

Microsoft Office

Attention to detail

Time management

Written and verbal communication

Team collaboration

Education

GCSE English and Maths

Job description

Careers at

Personal Development Administrator

Salary Pro-ratad for 22 hrs: £15,730 per annum actual salary

Hours Per Week: 22 Hours

Weeks per year: 52 Weeks

Contract: Permanent / Part Time

Flexible working arrangement between 3 and 4 days

Job Purpose

The role provides administrative support to the Personal Development area at QAC, including Work Experience, Careers and Next Steps, PSHE, Student Voice, Collaborations and Citizenship, and Preparation for Adulthood activity, as directed by the Assistant Principal – Personal Development.

The postholder will support the effective organisation, recording and communication of Personal Development activity, helping to maintain accurate systems, efficient administrative processes and consistent records across the College.

To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College

Application Deadline August 24, 2026 Department Student Support Employment Type Part Time Location Harborne, Birmingham, UK Workplace type Onsite Compensation £26,455 / year

Key Responsibilities & Safeguarding

Personal Development Administration

• Provide administrative support for Personal Development activities, events and projects, as directed by the Assistant Principal – Personal Development.
• Support the preparation of registers, resources, letters, forms, booking information and event documentation.
• Assist with organising meetings, events, workshops, assemblies, employer encounters, student voice activities and other Personal Development opportunities.
• Support communication with staff, students, families, employers and external partners where required and as directed.
• Collate information, feedback and evidence provided by relevant staff to support reporting, audits and quality processes.
• Maintain organised electronic folders and shared resources linked to Personal Development activity.
• Support the AP PD with follow‑up actions, reminders and administrative checks linked to planned activity.

Administrative Support to the Assistant Principal – Personal Development

• Provide administrative support to the Assistant Principal – Personal Development.
• Support meeting administration, including preparing agendas, taking minutes and maintaining action notes where required.
• Support the organisation of Personal Development calendars, key dates and activity schedules.
• Prepare documents, reports, briefing notes and information summaries as directed.
• Maintain action logs and support follow‑up of agreed administrative tasks.
• Support the collation of information required for self‑assessment, quality improvement, audits and reporting.

Data, Systems and Tracking

• Support the maintenance of Personal Development records, trackers and evidence systems, as directed by the Assistant Principal – Personal Development.
• Assist with data entry, checking, filing and collation of information across Personal Development areas.
• Support the preparation of routine summaries, reports and evidence packs using information provided by relevant staff.
• Identify missing or incomplete administrative information and follow up with relevant staff where requested.
• Maintain clear and organised electronic filing and shared evidence systems.

Team and Operational Support

• Respond to routine administrative enquiries and direct queries to the appropriate member of staff.
• Work collaboratively with curriculum, support and wider college teams.
• Support the organisation of shared calendars, key dates and activity schedules linked to Personal Development.
• Undertake additional administrative duties linked to Personal Development, as reasonably directed by the Assistant Principal – Personal Development.

Key Areas Supported

• Administrative support to the Assistant Principal – Personal Development
• Meeting administration, including agendas, minutes, action notes and follow‑up reminders
• Personal Development calendars, key dates and activity schedules
• Administrative support for Personal Development activities, events and projects
• Support with Work Experience, Careers and Next Steps administration, as directed
• Support with PSHE, Student Voice, Collaborations and Citizenship activity administration, as directed
• Support with Preparation for Adulthood activity administration, as directed
• Collation of information, feedback and evidence provided by relevant staff
• Administrative support with data entry, filing, checking and routine summaries
• Maintenance of organised electronic folders, shared resources and evidence systems
• Audit and quality assurance evidence collation, as directed by the Assistant Principal – Personal Development

Essential Criteria

• Minimum Level 2 qualification, or equivalent, in English and Maths.
• Good IT skills, including Microsoft Office programmes.
• Willingness to undertake further training relevant to the role.
• Sound administrative and organisational skills.
• Ability to maintain accurate records, trackers and electronic filing systems.
• Good attention to detail and accuracy.
• Ability to prioritise tasks and work to deadlines.
• Good written and verbal communication skills.
• Ability to communicate professionally with staff, students, families, employers and external partners.

For further information on person specification please read the job description attached

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team.

QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Joining our supportive team, you will have the opportunity to:

• Work closely with students with SEN to achieve their goals
• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self‑development and self‑confidence
• Develop your own skills, aspirations and progress your career.

Our benefits include;

Schedule 1 Benefits (reviewed annually and/or as appropriate)

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

This list is not exhaustive and may be subject to review and/or change.

About Queen Alexandra Charity

Queen Alexandra Charity (QAC) provides education, residential support, community services and enterprises in support of young adults with learning difficulties and disabilities.

Education is provided through a national residential College that supports a diverse range of student/client abilities and needs. Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support. It offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.

We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8‑acre campus with excellent facilities and resources. In addition we also have Pinewood Campus which is located on a business park and is designated to employment progression.

Clients within our Residential Services programme still require support and the aim is to deliver a service that provides them with the means to live independently/semi independently into the future. Many clients are either in education, voluntary work or paid employment not linked to QAC directly.

Our Community Services based at our Umberslade Campus in Stirchley include a supporter worker service, women's group, men's group, LGBTQ plus group, Saturday Socials, The Night Owl Experience (disability friendly night club visit in Birmingham City Centre).

All students, clients and staff are supported within safe and well‑resourced environments.

QAC makes a positive difference to the lives and learning of people with disabilities and learning difficulties. We have high expectations of staff, students and clients whilst being responsive, innovative and collaborative. Our Charity values drive how we work with students, clients, stakeholders and as a team.

We continue to attract and retain staff of the highest calibre, who are proud of QAC’s achievements and who wish to be an integral part of ongoing and future successes.

As Leaders in Diversity which drives the culture at QAC and we warmly welcome applications from individuals who share our values, from all backgrounds, to add to our committed and diverse team.