Programme Team Assistant for Public Sector Markets

TechUK; Greater London; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

TechUK in London is seeking a Programme Team Assistant for Public Sector Markets to support the public sector programme teams with administration, events and member relations. You will help manage council and working group activity, ensure data accuracy in CRM, and coordinate across nine internal programme teams reporting to the Senior Programme Manager, National Security.

This role offers hybrid working from London offices, exposure to cross-government stakeholders, and opportunities to

Qualifications

• Experience in a fast-paced environment with multiple deadlines.
• Experience with CRM systems and data management.
• Proficient in MS Office and data handling.

Responsibilities

• Provide administrative support for Working Groups, meetings and minutes.
• Be the point of contact for member inquiries and engagement with Public Sector programmes.
• Provide ad hoc admin support and prepare briefings, presentations and newsletters.

Skills

MS Office Suite

CRM platforms

Written & verbal communication

Organisational skills

Time management

Team collaboration

Job description

Job Title: Programme Team Assistant for Public Sector Markets

Location: London - Hybrid

Salary: £27,000 - £31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits

Job Type: Full Time, Permanent

Role Overview

The Programme Team Assistant for Public Sector Markets role is integral to supporting our public sector programme teams on all team support activities, administration tasks, Iogistics and member relations. They ensure processes run effectively and member data is recorded accurately, managing council/working group activity, and supporting the 9 internal programme teams they cover. This role will report into the Senior Programme Manager, National Security.

Public Sector Market Programmes

Our public sector market programmes play a pivotal role in bringing tech companies together with government to ensure that tech helps fix our public service, empower communities, and reduce inequalities across the UK's nations and regions. Whether its AI in health and social care, increasing cyber resilience or dealing with Local Authorities, they will ensure Council and working group meetings are run effectively, provide support and insights to members when engaging with the programmes as well as ensuring all our data is up to date to provide insights on member activity. As part of the public sector programme team, the areas they will support as a team assistant include:

• Defence
• National Security
• Cyber Resilience
• Justice and Emergency Services
• Local Public Services
• Health and Social Care
• Nations & Regions
• Central Government
• Education

Key Responsibilities

We are looking for a proactive, enthusiastic and organised individual to support techUK's public sector market programmes with administrative, communication and event production requirements. With a fantastic opportunity to work across multiple programmes, this wide and varied role offers the right candidate the opportunity to work with stakeholders from across industry and Government.

• Working Groups, Forums, Committees & Councils Management: Provide administrative support for groups, including website updates, managing meetings including development of agendas, meeting invites, room set-up, registration, follow ups and taking minutes.
• Point of Contact: Offer a point of contact for member and stakeholder inquiries and engagement with the Public Sector programmes at techUK.
• Ad Hoc Admin Support: Provide administrative support to ensure effective and efficient working for the team.
• Ad Hoc Subject matter Support: Provide subject matter support (research, briefings, profiles, presentations, insights, provides newsletter content, emails etc) to ensure effective and efficient working for the team.
• Ad Hoc Event Development Support: Provide event development support to assist in the planning and development and execution of events.
• Diary Management Support: Provide ad-hoc diary support for programmes as needed and agreed within the team.
• Travel support for programmes: Buying tickets, booking hotels and travel support around trade events, conferences, member meetings.
• Expenses Management: Work with accounts to manage credit card expenses
• Member / Prospect Data Management: Ensure the CRM system is continuously updated through inputting and extracting data for member contacts, engagement, and prospecting.
• Stakeholder Data Management: Support stakeholder mapping and ensure the CRM system is continuously updated through researching, inputting, and extracting data for stakeholder contacts, engagement and tracking interactions etc.
• Presentation Updates: Support on presentation development.
• Training Colleagues: Training programme team colleagues on what they do (new starters).

Skills, Knowledge and Expertise

Core Competencies

• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Attention to detail and a methodical approach to tasks.
• Ability to work collaboratively across departments.
• Proactive and self-motivated with the ability to manage competing priorities at short deadlines.
• Competence in using MS Office Suite and CRM platforms.

Essential Knowledge and Experience

• Experience working in a fast-paced environment with multiple deadlines.

Desired Knowledge and Experience

• Experience in CRM systems and data management.

Additional Information

This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

Candidates with experience of: Programme Assistant, Program Assistant, Programme Support Officer, Programme Coordinator, Programme Administrator, Public Sector Project Support