Programme Team Assistant for Markets

techUK; City Of London; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Job summary

techUK is seeking a proactive Programme Team Assistant for Markets to support our market programmes such as Cyber Resilience, Financial Services and Education with administration, event production, diary management and stakeholder engagement in London.

The role requires meticulous data handling, coordinating meetings, updating the CRM, processing expenses, travel arrangements and providing briefing materials, with a focus on cross‑department collaboration and delivering consistent member service.

Qualifications

• Experience working in a fast-paced environment with multiple deadlines.
• Experience in CRM systems and data management.

Responsibilities

• Provide administrative support for Working Groups, forums, and meetings including agendas and minutes.
• Act as point of contact for member and stakeholder inquiries and engagement with Public Sector programmes.
• Ad hoc admin support to ensure efficient team workflows.
• Ad hoc subject matter support including research, briefings, profiles, newsletters and emails.
• Ad hoc event development support for planning and execution of events.
• Diary management support for programmes as needed.
• Travel support for programmes including ticketing and hotels for trade events and meetings.
• Expenses management in coordination with accounts.
• Member and prospect data management in CRM for engagement and tracking.
• Stakeholder data management and CRM data integrity.
• Presentation updates and development support.
• Training colleagues on team processes for new starters.

Skills

Communication

Organization

Attention to detail

Collaboration

Prioritization

MS Office & CRM

Tools

MS Office Suite

CRM systems

Job description

Programme Team Assistant for Markets

Department: Market Programmes

Employment Type: Permanent - Full Time

Location: London

Compensation: £27,000 - £31,000 / year

Description

techUK Overview techUK is the trade association which brings together people, companies, and organisations to realise the positive outcomes of digital technology. With over 1,200 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners, and stakeholders as they prepare the UK for what comes next in a constantly changing world.

Role Overview The Programme Team Assistant for Markets role is integral to supporting our market facing programme teams, such as Cyber Resilience, Financial Services and Education, on all team support activities, administration tasks, Iogistics and member relations. They ensure processes run effectively and member data is recorded accurately, managing council/working group activity, and supporting the 9 internal programme teams they cover. This role will report into the Senior Programme Manager, Cyber Resilience.

Market Programmes Our market programmes play a pivotal role in bringing together members, policymakers and experts to address the issues shaping the future of technology. Whether it’s championing the networks that connect the UK, discovering technology opportunities across capital markets or engaging with leaders in cyber security, this role ensures Council and working group meetings run effectively, provides support to members and ensures all of our data is up to date to provide insights on member activity. As part of the market programmes team, the areas they support as a team assistant will span a variety of public and private sector markets in which techUK operates. The full list of our market programmes can be found here on techUK's website.

Key Responsibilities

We are looking for a proactive, enthusiastic and organised individual to support techUK’s market programmes with administrative, communication and event production requirements. With a fantastic opportunity to work across multiple programmes, this wide and varied role offers the right candidate the opportunity to work with stakeholders from across industry and Government.

• Working Groups, Forums, Committees & Councils Management: Provide administrative support for groups, including website updates, managing meetings including development of agendas, meeting invites, room set-up, registration, follow ups and taking minutes.
• Point of Contact: Offer a point of contact for member and stakeholder inquiries and engagement with the Public Sector programmes at techUK.
• Ad Hoc Admin Support: Provide administrative support to ensure effective and efficient working for the team.
• Ad Hoc Subject matter Support: Provide subject matter support (research, briefings, profiles, presentations, insights, provides newsletter content, emails etc) to ensure effective and efficient working for the team.
• Ad Hoc Event Development Support: Provide event development support to assist in the planning and development and execution of events.
• Diary Management Support: Provide ad-hoc diary support for programmes as needed and agreed within the team.
• Travel support for programmes: Buying tickets, booking hotels and travel support around trade events, conferences, member meetings.
• Expenses Management: Work with accounts to manage credit card expenses
• Member / Prospect Data Management: Ensure the CRM system is continuously updated through inputting and extracting data for member contacts, engagement, and prospecting.
• Stakeholder Data Management: Support stakeholder mapping and ensure the CRM system is continuously updated through researching, inputting, and extracting data for stakeholder contacts, engagement and tracking interactions etc.
• Presentation Updates: Support on presentation development.
• Training Colleagues: Training programme team colleagues on what they do (new starters).

Skills, Knowledge and Expertise

Core Competencies

• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Attention to detail and a methodical approach to tasks.
• Ability to work collaboratively across departments.
• Proactive and self-motivated with the ability to manage competing priorities at short deadlines.
• Competence in using MS Office Suite and CRM platforms.

Essential Knowledge and Experience

• Experience working in a fast-paced environment with multiple deadlines.

Desired Knowledge and Experience

• Experience in CRM systems and data management.

Additional Information

This is a full time role based out of techUK’s London offices, however techUK operates a flexible working policy.

This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances.

The successful candidate must have permission to work in the UK prior to the commencement of employment.

The salary range for this role is £27,000-£31,000 per annum based upon experience plus discretionary bonus and comprehensive benefits.