Programme Support Coordinator

ASC International; United Kingdom; A distancia; GBP 34.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Workstation grants

Paid volunteer days

Travel expenses

Recognition awards

All-staff retreats

Descripción de la vacante

ASC International is an independent, non-profit organisation advancing sustainable seafood farming practices through the Aquaculture Stewardship Council. We are seeking an organised coordinator to support the Technical Operations Department, focusing on coordinating ASC’s international events programme and maintaining records and internal systems.

You will work across time zones to bring people together, manage documentation, support meetings and travel arrangements, and help improve processes.

Formación

• Experience of event coordination, administration or a similar support role.
• Strong organisational skills and ability to manage multiple deadlines.
• Clear and professional written and verbal communication.
• Good attention to detail and comfort with structured processes and records.
• Competence with Microsoft 365 applications, including Word, Excel, Outlook, Teams.

Responsabilidades

• Coordinate international in-person, virtual and hybrid events from planning to delivery and follow-up.
• Maintain event plans, schedules, guest lists, registrations and budgets.
• Book venues, catering, travel, accommodation and equipment, and provide technical support.
• Prepare event materials, joining instructions, agendas and briefing packs.
• Support event delivery on the day and resolve routine issues promptly.

Conocimientos

Event coordination

Administration

Microsoft 365

Communication

Herramientas

CRM

Monday.com

Document management systems

Descripción del empleo

£34,000 – 39,000 per annum, varying based on locations, experience andskills.

workstationgrants,paidvolunteerdays,travelexpenses,recognitionawards,all-staffretreatsandmuchmore.

ASCInternational–AquacultureStewardshipCouncil isanindependent,non-profitorganisation,originallyfoundedbyWWFin2010.Wearecommittedtocontinuous improvement of global seafood farming practices towards environmental andsocialsustainability.

TheRole

Are you exceptionally organised and thrive on making things run smoothly? Do you want to use your coordination skills to support a global organisation making a difference?

This is a new role, supporting the wider Technical Operations Department, with an initial focus on coordinating ASC’s international events programme and providing essential support for document management and internal systems.

You’ll play an important part in bringing people together across our global organisation, coordinating events and helping colleagues access the information, systems and processes they need to work effectively. From supporting international meetings and events to maintaining accurate records and improving internal ways of working, you’ll help ensure that projects and programmes run smoothly.

This is a great opportunity for someone who enjoys variety, takes pride in a job well done and is keen to develop your skills in an international, purpose-driven organisation.

The Team

The Policy and Programme Management team supports ASC’s key strategic initiatives and helps ensure our standards and programmes remain credible, effective and fit for purpose.

In 2027, the team will play an important role in driving the uptake of ASC’s new Farm Standard, supporting farms around the world as they transition towards best practices. The team also maintains ASC’s Quality Management System, leading on processes that underpin the quality and effectiveness of our work.

RoleResponsibilities

Events Coordination

• Coordinate international in-person, virtual and hybrid events, from initial planning through to delivery and follow-up.
• Maintain event plans, schedules, guest lists, registrations and budgets
• Book venues, catering, travel, accommodation and equipment, and provide technical support where required.
• Liaise with speakers, participants, colleagues, and suppliers, providing clear and timely information.
• Prepare event materials, joining instructions, agendas and briefing packs
• Support event delivery on the day and resolve routine issues promptly.
• Collect feedback, reconcile costs and maintain accurate event records.

Document Control

• Develop and manage a central system for document control requests.
• Process document control requests, including quality review.
• Manage the internal controlled document master list (CDML) and maintain the document filing system.
• Maintain a document revision framework and facilitate the document revision schedule alongside document owners.
• Provide support for the new document development platform (CCMS).

Internal Systems and Programme Support

As time allows, provide support to other internal systems:

• Develop and maintain internal planning and management tools (CRM, Monday.com)
• Maintain complaints and feedback logs, handling incoming submissions and ensuring the process steps are followed.
• Meeting support – drafting agendas, collating meeting packs, taking meeting records, facilitating attendance and travel arrangements.
• Manage document translation requests and the translation process.
• Carry out other reasonable duties to support the effective work of the team.

Person Profile

You’re a highly organised and resourceful individual who enjoys managing details, coordinating activities and helping others work effectively. You’re comfortable juggling competing priorities, learning new systems and working with colleagues and external partners across different locations and time zones.

You take ownership of your work, communicate clearly and look for practical ways to solve problems and keep things moving.

You’ll bring:

• Experience of event coordination, administration or a similar support role.
• Strong organisational skills, with the ability to manage several tasks and deadlines.
• Clear and professional written and verbal communication.
• Good attention to detail and confidence working with structured processes and records.
• Competence with Microsoft 365 applications, including Word, Excel, Outlook, Teams and shared document systems.
• A practical, flexible and customer-focused approach.
• Ability to work independently, use sound judgement and collaborate effectively.
• Discretion when handling confidential or sensitive information.

It would be an advantage if you also have:

• Experience working with translation providers, multilingual documents and document management systems.
• Experience working remotely in an international organisation.
• Experience supporting online event platforms or basic procurement and budget administration.

Most importantly, you’ll be enthusiastic, dependable and motivated to make a positive contribution. You’ll enjoy working collaboratively, take pride in delivering high-quality support and be energised by helping a global team achieve its goals.

ASCaimtoreplytoeveryapplicationasquicklyaswecan.Ifyouareinvitedtointerview, these will be held via Teams. We may ask you to prepare something in advance of the first stage interview. This could be past work examples or achievements, written materials and/or apresentationonasettopic.

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