Programme Support Assistant

St-Mungo; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

St Mungo's in London is seeking a Programme Support Assistant to help coordinate administration and planning across transformation projects, including the Modernising Mungo’s programme. The role offers hands-on exposure to programme delivery in a leading homelessness charity and opportunities to work with cross-functional teams while contributing to the 2024–2030 Strategy to end homelessness.

You will provide admin and planning support, maintain schedules and reports, track actions and risks,

Qualifications

• Clear communication and ability to produce accurate reports and documents.
• Experience providing well-organised administrative or team support, including coordinating meetings.
• Willingness to develop project or programme knowledge through training and experience.

Responsibilities

• Provide day-to-day coordination and administrative support across transformation projects.
• Keep project plans, schedules and trackers up to date and monitor milestones.
• Prepare reports, dashboards and meeting papers to support decision-making.
• Track actions, risks and issues and share updates with stakeholders.
• Collaborate with teams to support continuous improvement and change initiatives.

Skills

Organised

Proactive

Collaborative

Report writing

Meeting coordination

Job description

Are you looking to gain experience in project and programme delivery in a leading UK charity?

We’re looking for someone to joinour Transformation and Change team as a Programme Support Assistant, working with business and transformation leads and a variety of different project teams.

This is a great opportunity to help coordinate work within a variety of projects including our current Modernising Mungo’s programme, and other major transformation projects.

This is a varied role offering hands on experience of programme delivery in a leading homelessness charity, with opportunities to build relationships across St Mungo’s and contribute to work supporting our 2024–2030 Strategy to end homelessness and rebuild lives.

Working as the Programme Support Assistant you will focus on providing admin, coordination and planning support which keeps project activity moving, well organised, accessible and clear. Responsibilities include:

• Provide day-to-day coordination and administrative support across a range of transformation projects.
• Keep project plans, schedules and trackers up to date, monitoring progress against key milestones.
• Prepare reports, dashboards and meeting papers to support decision-making.
• Track actions, risks and issues, ensuring updates are recorded and shared with the right people.
• Work collaboratively with teams across the organisation to support continuous improvement and change initiatives.

Where you’ll be working

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

What we’re looking for

We are looking for an organised, proactive and collaborative person who can manage competing priorities, pay close attention to detail and keep actions and deadlines on track. If you bring the below, we’d love to hear from you!

• You will communicate clearly, build positive working relationships across teams and be confident completing administrative tasks, producing accurate reports and documents.
• You will have experience of providing well organised administrative or team support, including coordinating meetings and maintaining records.
• Familiarity with project or programme working would be beneficial, but we also welcome applicants who are keen and able to develop this knowledge through training and experience.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Closing date: 22:59 on 13 November 2026

Interview and assessments on: 10 December 2026

*We may close the advert early should we receive a high volume of applications. Early application is advised.

Visa sponsorship eligibility

This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.