Programme Operations & Admissions Assistant

The Open University; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Job summary

The Open University is seeking an organised administrator to support the management of professional programmes within WELS, ensuring efficient day-to-day handling of information, activity, and events. You will also guide students through complex admissions processes and help with registering onto restricted programmes.

The role emphasizes strong communication, confidentiality, and on-site weekly work in Milton Keynes, with collaboration across nations and external partners.

Qualifications

• Excellent oral and written communication skills with high accuracy and audience-tailored messaging.
• Proven computer literacy with Microsoft Word, Outlook and Excel.
• Excellent organisational skills with experience supporting meetings and events.
• Proven ability to manage competing deadlines and prioritise work to schedule and standards.
• Ability to work independently and as part of a team to achieve common goals.
• Experience handling sensitive information with discretion and confidentiality.
• Ability to work on site on a weekly basis.
• Understanding of the Higher Education sector and compliance with external standards.

Responsibilities

• Support recruitment, selection and programme-related activities across nations.
• Liaise with internal and external stakeholders, including senior contacts, to progress department work.
• Assist maintenance and updating of partner details using university IT systems and databases.
• Distribute confidential reports and schedule reporting timetables with accuracy.
• Undertake other duties as required within the role's scope.
• Set up meetings/events and prepare distribution of meeting papers.

Skills

Communication skills

Microsoft Office

Organisation

Time management

Teamwork

Discretion

On-site work

Job description

The Open University is seeking an organised administrator to support the management of professional programmes within WELS, ensuring efficient day-to-day handling of information, activity, and events. You will also guide students through complex admissions processes and help with registering onto restricted programmes.

The role emphasizes strong communication, confidentiality, and on-site weekly work in Milton Keynes, with collaboration across nations and external partners.