Programme Manager

Bss; Market Harborough; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

Car allowance

SAYE scheme

Pension

Life Insurance

Private Medical Insurance

Staff discount

Job summary

BSS, part of Travis Perkins plc, is seeking a Programme Manager to join our Commercial Excellence team. You will bridge central commercial functions with branch operations, drive commercial initiatives, and lead change across a matrix of teams.

The role focuses on delivering major programmes, standardising processes, and realising benefits while coordinating incentives and marketing plans across UK sites.

Qualifications

• Proven experience in delivering complex programmes across matrix structures.
• Experience in commercial/retail/distribution environments.
• Recognised project management qualification or equivalent.
• Strong change management and stakeholder engagement skills.

Responsibilities

• End-to-End Programme Delivery: manage Commercial Excellence projects on time and on budget.
• Matrix & Cross-Functional Alignment: connect central functions with IT, Supply Chain and regional ops.
• Commercial to Operational Translation: translate goals into actionable workflows.
• Change Management & Adoption: drive adoption of new processes and tools.
• Process Standardisation: document SOPs for consistency.
• Benefit Realisation & Tracking: track financial benefits and cost reductions.
• Incentive & Marketing Coordination: oversee incentive schemes and campaigns.
• Governance & SLT Reporting: maintain dashboards and provide updates to SLT.

Skills

Programme management

Commercial awareness

Stakeholder management

Prioritisation & analytics

Multi-site operations

Communication & presentation

Education

Project Management Certification

Job description

BSS, part of Travis Perkins plc, is now hiring for an energetic, commercially sharp, and organisedProgramme Manager to join our Commercial Excellence team.

Reporting directly to the Head of Commercial Excellence, you will serve as the operational bridge between central commercial teams, supply chain, IT, finance and our national branch and sales networks. Your focus will be driving sales, margin growth, operational efficiencies and customer retention.

If you are a proven project or programme manager with strong commercial acumen, matrix-management expertise and a talent for leading business change, we’d love to hear from you!

Working Pattern & Location

• Hybrid Working: Flexible hybrid model requiring office attendance on Tuesdays, Wednesdays and Thursdays based at Magna Park in Lutterworth (with occasional days at Crosspoint in Coventry). The remaining days are based at home.

• Travel Requirements: Full UK driving licence (to support occasional supplier and site interactions).

The Opportunity

As Programme Manager, you will work across a matrix structure to ensure major commercial initiatives land seamlessly in our branches and sales operations without disrupting day-to-day trading.

What You'll Be Doing

• End-to-End Programme Delivery: Facilitating the day-to-day execution of Commercial Excellence projects, ensuring milestones remain on track, on budget, and delivered on time.

• Matrix & Cross-Functional Alignment:Serving as the central connector between central commercial functions, IT, Supply Chain, Logistics and Regional Branch Operations across BSS and the wider Group.

• Commercial to Operational Translation: Translating strategic commercial goals into practical, operational workflows through process design and proactive stakeholder engagement.

• Change Management & Adoption: Designing and executing change management plans to drive high adoption of new commercial processes and digital tools across our branch and sales network.

• Process Standardisation:Documenting clear SOPs for commercial and branch processes to ensure operational consistency and eliminate administrative bottlenecks.

• Benefit Realisation & Tracking:Defining, tracking and reporting on programme financial benefits, cost reductions and supplier rebates across key categories.

• Incentive & Marketing Coordination:Overseeing the rollout and post-delivery review of commercial incentive schemes and marketing campaign plans.

• Governance & SLT Reporting: Maintaining programme documentation, milestone tracking and project health dashboards to provide regular, transparent updates to Senior Leadership.

About You

Essential

• Proven experience in project or programme management, delivering complex initiatives across matrix structures.
• Extensive experience operating within a commercial, trading, or retail/distribution environment.
• Recognised Project Management qualification or equivalent demonstrable practical experience.
• Strong understanding of multi-site operations and business change management principles.
• Outstanding communication, presentation, and stakeholder management skills with the confidence to influence up to Director/SLT level.
• Excellent prioritisation, problem-solving and analytical skills under tight deadlines.

We'd Particularly Like to See

• Prior experience within builders merchanting, specialist distribution, or HVAC / M&E product sectors.
• Degree in Business or a related discipline.
• Strong track record in process mapping, efficiency identification, and benefit realisation tracking.

What's in it for you!

• Company / Performance related bonus
• Car allowance
• Save-as-you-earn & Buy-as-you-earn schemes
• Contributory pension scheme
• Life Insurance
• Private Medical Insurance
• Colleague discount across a variety of Group businesses including with special discounts across our Trade Merchants - 20% off at Toolstation