Programme Lead, Lloyd's Academy (Insurance & Risk)

Lloyd S; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Lloyd's is looking for a Programme Lead to manage a portfolio of educational and market engagement programmes within Lloyd's Academy, coordinating with colleagues across Lloyd's and stakeholders from the insurance industry. You will design and deliver high‑quality programmes for brokers, underwriters, coverholders, clients and regulators, inspiring knowledge sharing and expanding reach globally.

This role requires strong organisation and proactive stakeholder management, translating complex

Qualifications

• Experience in programme management, market engagement or stakeholder engagement.
• Ability to coordinate multiple workstreams and balance competing priorities.
• Experience building relationships with senior stakeholders and subject matter experts.
• Delivery of projects or programmes where participant experience and quality are critical.

Responsibilities

• Lead the planning, coordination and continuous improvement of Lloyd's Academy programmes and market engagement initiatives.
• Manage programme delivery from concept through to execution, ensuring a high-quality participant experience.
• Bring together subject matter experts, industry speakers and stakeholders to create engaging and impactful programmes.
• Build strong relationships across Lloyd's and the wider market to ensure programmes remain relevant and aligned to market priorities.
• Identify opportunities to enhance programme content, format and participant experience through feedback and insight.
• Manage programme timelines, dependencies, risks and stakeholder expectations.
• Support the development of new initiatives that expand Lloyd's Academy's reach and impact globally.
• Monitor programme performance and use data to evaluate success and drive improvements.
• Act as an ambassador for Lloyd's Academy and help showcase the unique value of the Lloyd's market to audiences around the world.
• Work with international colleagues and market partners to support Lloyd's strategic priorities across key territories.

Skills

Programme management

Market engagement

Stakeholder engagement

Multi-workstream coordination

Relationship building

Project delivery

Cross-team collaboration

Data-driven improvement

Programme logistics

Insurance market knowledge

Job description

Lloyd's is the world's leading insurance and reinsurance marketplace, bringing together the world's leading risk takers to advance global progress.Our strategy is focused on delivering strong underwriting performance, operating an efficient and flexible marketplace, and maximising the capital advantage of the Lloyd's market - while continuing to build a Lloyd's we are proud of.How we deliver this, matters. We take the risk, make things happen, and own the outcome - working together across our global network to turn insight into impact.Bring the Lloyd's market to life for stakeholders around the worldAs Lloyd's continues to strengthen its global reach, we're looking for a Programme Lead to help deliver a portfolio of high-profile programmes that educate, engage and enable organisations trading in the Lloyd's market.This is an exciting opportunity for someone who enjoys bringing people together, coordinating complex initiatives and creating meaningful learning and engagement experiences. You may already be supporting programmes, events, learning initiatives or stakeholder engagement activities and are now looking for the chance to take greater ownership and influence.Working within Lloyd's Academy, you'll lead a range of programmes designed to help brokers, underwriters, coverholders, clients, regulators and international stakeholders better understand how the Lloyd's market operates. Through these programmes, you'll help participants build knowledge, develop valuable market connections and gain the confidence to engage effectively with the market.

What you'll do

You'll take ownership of a portfolio of educational and market engagement programmes, working closely with colleagues across Lloyd's and stakeholders from across the insurance industry.

Key responsibilities include:

• Leading the planning, coordination and continuous improvement of Lloyd's Academy programmes and market engagement initiatives.
• Managing programme delivery from concept through to execution, ensuring a high-quality participant experience.
• Bringing together subject matter experts, industry speakers and stakeholders to create engaging and impactful programmes.
• Building strong relationships across Lloyd's and the wider market to ensure programmes remain relevant and aligned to market priorities.
• Identifying opportunities to enhance programme content, format and participant experience through feedback and insight.
• Managing programme timelines, dependencies, risks and stakeholder expectations.
• Supporting the development of new initiatives that expand Lloyd's Academy's reach and impact globally.
• Monitoring programme performance and using data to evaluate success and drive improvements.
• Acting as an ambassador for Lloyd's Academy and helping showcase the unique value of the Lloyd's market to audiences around the world.
• Working alongside international colleagues and market partners to support Lloyd's strategic priorities across key territories.

What you'll bring

We're looking for someone who is organised, proactive and confident working with a broad range of stakeholders. You'll enjoy taking ownership, solving problems and ensuring programmes are delivered to a high standard.

You'll likely have experience in:

• Programme management, market engagement, client programmes or stakeholder engagement activities.
• Coordinating multiple workstreams and balancing competing priorities.
• Building relationships with senior stakeholders and subject matter experts.
• Delivering projects or programmes where participant experience and quality are critical to success.
• Working collaboratively across different teams to achieve shared outcomes.
• Using feedback, data and insight to improve programmes and ways of working.
• Managing programme logistics, communications and delivery plans.
• Creating structured, engaging experiences for professional audiences.
• Insurance market knowledge from within an insurer or broker environment. Lloyd's experience preferable.

Why join us?

Lloyd's Academy plays a vital role in helping organisations and individuals navigate and succeed within the Lloyd's market. As our global audience continues to grow, this role offers the opportunity to make a tangible impact on how market knowledge is shared, how relationships are built and how businesses engage with Lloyd's around the world. You'll join a collaborative and supportive team, gain exposure to senior leaders across the market, and have the opportunity to shape programmes that are helping define the future of market education and engagement.

If you're ready to move from supporting programmes to leading them, and want to play a key role in connecting people to the world's leading insurance marketplace, we'd love to hear from you.

Being inclusive at Lloyd's is integral to how we work - and how we deliver impact.

We aim to build a diverse, inclusive environment that reflects the global markets we serve, where everyone is treated with dignity and respect and supported to reach their full potential.

We take the risk by challenging traditional thinking and being proactive about inclusion. That means being open and positive about workplace adjustments, prioritising health and wellbeing, and investing in diversity and inclusion training so everyone feels able to contribute and succeed.

We make things happen by turning our commitment into action. Through employee networks, mentoring, volunteering opportunities and sustained investment in professional development, we create an environment where inclusion is experienced day-to-day - not just talked about.

We own the outcome by focusing on impact. By bringing together diverse perspectives and the best minds in the industry, we work collaboratively with underwriters and brokers to create innovative, responsive solutions that share risk and solve complex problems across global markets.