Product Lead, Lloyd's Academy Signature Programmes

Lloyd's; Greater London; On-site; GBP 85,000 - 110,000; Full time

Job summary

Lloyd’s is seeking a Product Lead to shape the future of its Academy Signature Programmes. You’ll own a distinctive portfolio of premium programmes and market experiences for brokers, underwriters, clients, partners, and international stakeholders, turning audience needs into valuable market insights.

You’ll collaborate across Lloyd’s and with senior external partners to set standards, plan evolution, and evaluate opportunities.

Qualifications

• Experience owning or developing programmes, products, events or stakeholder experiences.
• Evidence managing a portfolio of recurring activities or services.
• Experience with senior internal and external stakeholders.
• Ability to connect content, journeys and delivery plans.
• Track record of improving products or programmes through feedback.
• Experience delivering work where quality and stakeholder experience matter.
• Strong collaboration across multiple teams.

Responsibilities

• Own the Signature Programmes portfolio with audiences, propositions, standards.
• Develop a plan for evolution aligned to Academy strategy.
• Evaluate opportunities and advise on investments.
• Translate audience needs into programme objectives.
• Set standards for flagship programmes, site visits, and hosted experiences.
• Oversee delivery with operational teams and partners.
• Manage priorities, dependencies, risks, and practical solutions.
• Use feedback and data to improve the portfolio.
• Represent Lloyd’s Academy as an ambassador.
• Collaborate with international stakeholders to support strategic priorities.
• Develop and maintain relationships with partners to strengthen quality and reach.

Skills

Programme ownership

Portfolio management

Stakeholder engagement

Product management

Insurance knowledge

Cross-functional collaboration

Job description

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together the world’s leading risk takers to advance global progress.

Our strategy is focused on delivering strong underwriting performance, operating an efficient and flexible marketplace, and maximising the capital advantage of the Lloyd’s market — while continuing to build a Lloyd’s we are proud of.

How we deliver this, matters. We take the risk, make things happen, and own the outcome — working together across our global network to turn insight into impact.

Bring the Lloyd’s market to life for all global stakeholders!

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We bring together leading risk specialists to advance global progress.

We’re looking for a Product Lead to shape the future of Lloyd’s Academy Signature Programmes.You’ll own a distinctive portfolio of premium programmes and market experiences for brokers, underwriters, clients, partners, and international stakeholders. These programmes help participants understand how the Lloyd's market works, build valuable market connections and develop the confidence to engage effectively with the market. You’ll turn audience needs and market insight into experiences that build knowledge, confidence, and lasting connections.

What you’ll do

You’ll work across Lloyd’s and with senior external stakeholders to:

• Own the Signature Programmes portfolio, with clear audiences, propositions, quality standards, and measures of success.
• Develop and maintain a clear plan for the evolution of the Signature Programmes portfolio, aligned to Academy strategy and market priorities.
• Evaluate new opportunities and make recommendations on where Lloyd's should invest time, resource and funding to maximise strategic impact.
• Translate audience needs and market insight into purposeful programme objectives and experiences.
• Set consistent standards for flagship programmes, structured site visits, and hosted market experiences.
• Oversee delivery with operational teams and external partners, while keeping the focus on product quality and participant outcomes.
• Manage priorities, dependencies, and risks, addressing issues early and recommending practical solutions.
• Use feedback, data, and performance insight to improve the portfolio continuously.
• Represent Lloyd’s Academy as a credible and engaging ambassador for the Lloyd’s market.
• Work with international stakeholders and regional teams to ensure programmes support Lloyd's strategic priorities across key markets.
• Develop and maintain relationships with internal and external partners to strengthen programme quality, reach and strategic impact.

What you’ll bring

You’ll be commercially minded and comfortable turning ideas into high-quality products or programmes. You’ll bring structure to ambiguity, make thoughtful decisions, and build trusted relationships across different teams and organisations.

We’re looking for:

• Experience of owning or developing programmes, products, events, client engagement activity, or stakeholder experiences.
• Evidence of managing a portfolio of recurring activities, programmes, or services.
• Experience working with senior internal and external stakeholders.
• The ability to connect content, contributors, participant journeys, and delivery plans.
• A track record of improving products, programmes or processes through feedback and insight.
• Experience delivering work where quality, reputation, and stakeholder experience matter.
• Strong collaboration skills and experience delivering shared outcomes across several teams.
• An understanding of product management, including audience needs, propositions, customer journeys and continuous improvement.
• Knowledge of insurance, financial services, professional services, education or a related environment, or the ability to build relevant market knowledge quickly.

The opportunity

Lloyd’s Academy is evolving into a global market enablement platform.It helps market participants, partners and stakeholders develop the knowledge, confidence, and connections they need to succeed at Lloyd’s.You’ll join at an important point in that journey, where your work will influence how Lloyd’s engages with priority audiences and how its market expertise is shared around the world.

Being inclusive at Lloyd’s is integral to how we work — and how we deliver impact.

We aim to build a diverse, inclusive environment that reflects the global markets we serve, where everyone is treated with dignity and respect and supported to reach their full potential.

We take the risk by challenging traditional thinking and being proactive about inclusion. That means being open and positive about workplace adjustments, prioritising health and wellbeing, and investing in diversity and inclusion training so everyone feels able to contribute and succeed.

We make things happen by turning our commitment into action. Through employee networks, mentoring, volunteering opportunities and sustained investment in professional development, we create an environment where inclusion is experienced day‑to‑day — not just talked about.

We own the outcome by focusing on impact. By bringing together diverse perspectives and the best minds in the industry, we work collaboratively with underwriters and brokers to create innovative, responsive solutions that share risk and solve complex problems across global markets.