Senior Project Manager in the Digital Services team at Croydon Health Services NHS Trust, reporting to the Head of Emerging Technology. The post turns the Trust's Digital and AI Strategies into governed delivery plans, taking projects from business case and procurement through to implementation and post-implementation review. The portfolio covers areas such as AI, remote monitoring, wearables and interoperability, with work across clinical, operational and technical teams and partners across South West London. Candidates need proven project governance, supplier and budget experience.
What the job involves
- Lead delivery of complex projects across a portfolio that may include AI, automation, remote monitoring, digital therapeutics, wearables, interoperability, patient-facing digital services and data-enabled models of care
- Translate the Trust's Digital and AI Strategies into well-governed, practical projects and clear, achievable delivery plans
- Manage projects from discovery and business-case development through procurement, implementation, transition to business as usual and post-implementation review
- Work with clinical, operational, corporate and technical colleagues to improve patient care, staff experience and service operation
- Work with partners across South West London, suppliers, academic institutions and other external organisations
What's required
Qualifications
- Master's degree level or equivalent experience in a relevant field
- Recognised project management qualification (PRINCE2, MSP, Agile, APM, P3O) or equivalent experience, with evidence of CPD in project management or change delivery
Experience
- Extensive experience managing medium to large complex projects in a complex organisation
- Delivering digital, technology, service improvement or transformation projects from initiation to closure
- Managing suppliers, budgets, business cases, governance, risks and benefits realisation
- Establishing project boards, reporting, assurance and escalation arrangements
- Budget management, financial forecasting, procurement support and contract change control, with value for money and ROI tracking
Skills & knowledge
- Specialist knowledge of project methods and tools, including planning, risk, issue, change, dependency, quality and benefits management
- Understanding of NHS operational environments, clinical pathways, information governance, data protection, cyber security and procurement
- Excellent written and verbal communication, presenting complex information to senior leaders, clinicians, suppliers and boards
- Strong influencing, conflict resolution and negotiation skills
- Leading multidisciplinary teams in a matrix environment, with line or matrix management experience
- Analysing complex, conflicting information and evaluating risks, benefits, costs and patient safety implications
Other
- Able to travel across Trust sites and attend meetings with system partners
- Able to manage multiple complex activities and maintain delivery under time pressure
- Commitment to equality, diversity and inclusion, patient-centred care and respectful partnership working
Nice to have
- Business analysis, change management, Lean/QI, ITIL Foundation, clinical safety, digital health, informatics, AI/data science or management qualification
- Professional membership such as APM, BCS or FEDIP
- Experience in an NHS acute, community or integrated care setting
- Knowledge of AI, automation, digital therapeutics, remote monitoring, wearables, interoperability standards (HL7/FHIR), DTAC, clinical safety standards and health economics
- Experience of emerging technology, AI, analytics, research, innovation, external funding,ICS or multi-organisation delivery
- Experience of clinical safety cases, DPIAs, DTAC assessments or external assurance
- Experience of grant applications, innovation funding, commercial partnerships or licensing
- Experience of mentoring project managers and innovation teams
What's offered
- Support for flexible working arrangements, discussed during recruitment
- Emphasis on education, training and career development
- Outer London HCAS included in pay