Programme Coordinator

First Bus; West of England; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

Discount platform

Free bus pass

Cycle to work

25 days holiday

Job summary

First Bus is seeking a proactive Programme Coordinator to support its decarbonisation programme. You will help plan, coordinate and track activities across multiple projects, while engaging a wide range of internal stakeholders to keep everyone informed of progress.

The role focuses on governance, reporting and performance, with opportunities to support budgets, grants and supplier activities as the programme scales toward a zero-emission fleet.

Qualifications

• Experience in a Project Administrator or PMO support role.
• Strong organisational skills to manage multiple priorities.
• Excellent communication and stakeholder relationship skills.
• Proficient in data handling, reports and presentations.
• MS 365 skills including Excel, PowerPoint, Teams and SharePoint.

Responsibilities

• Coordinate planning and tracking across multiple projects.
• Engage stakeholders and communicate progress and priorities.
• Maintain programme governance, milestones, risks and actions.
• Support budgeting, grant administration and supplier performance.
• Identify opportunities for process improvement and readiness.

Skills

Project administration

PMO support

Stakeholder engagement

Data reporting

Microsoft 365

Tools

Excel

PowerPoint

Teams

SharePoint

Job description

Aug 24, 2026

About First Bus:

Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting‑edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.

Location:

Glasgow, Leeds, Bristol or London

Travel:

Approximately 2 days per week across the UK

Help us deliver the UK's largest bus decarbonisation programme

At First Bus, we're not just talking about sustainability, we're actively transforming public transport across the UK.

Our ambition is clear: a fully zero‑emission bus fleet by 2035. We're already well on the way, with around 1,500 electric buses in operation across the UK and one of the country's largest EV charging hubs. To achieve our goal, we're continuing to invest in zero‑emission vehicles, charging infrastructure, depot transformations and new ways of working that will shape the future of public transport for decades to come. This is one of the most ambitious decarbonisation programmes in the industry, and we're proud to be leading the way.

We're looking for a Programme Coordinator to join our Decarbonisation team and help drive our zero‑emission journey. This is an excellent opportunity for someone with project administration or project coordination experience who is eager to learn, develop their programme management skills and contribute to a nationally significant transformation programme. If you're organised, proactive and enjoy working with a wide range of stakeholders, we'd love to hear from you.

Programme Coordination & Delivery

Supporting the planning, coordination and tracking of activities across multiple projects to help keep our decarbonisation programme on track.

Stakeholder Engagement & Communications

Building strong relationships across the business and helping ensure stakeholders are kept informed of progress, priorities and key updates.

Programme Governance, Reporting & Performance

Maintaining programme reporting, tracking milestones, risks and actions, and providing insights to support effective decision‑making.

Financial, Funding & Supplier Support

Supporting budget tracking, grant administration and supplier performance activities to help ensure successful programme delivery.

Continuous Improvement & Operational Readiness

Helping identify opportunities to improve processes, share best practice and support the successful transition to zero‑emission operations.

What we're looking for

We're looking for an organised and proactive individual who is excited by the opportunity to play a role in one of the UK's most ambitious transport decarbonisation programmes.

You’ll ideally bring:

• Experience in a Project Administrator, Project Coordinator, PMO Support, Programme Support or similar role
• Strong organisational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and relationship‑building skills
• Confidence working with data, reports and presentations
• A proactive approach to problem‑solving and continuous improvement
• Strong Microsoft 365 skills, including Excel, PowerPoint, Teams and SharePoint
• The ability to work collaboratively with a range of stakeholders across the business
• A willingness to learn, develop new skills and take on new challenges

It would be advantageous if you are working towards, or hold, a recognised project management qualification such as an APM PMQ (or equivalent), APM Associate Membership, or PRINCE2 certification.

Rewards

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support.

• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Enhanced maternity / paternity pay
• Flexible working

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.

FirstGroup plc is a leading UK transport provider, operating extensive bus and rail services that enhance mobility and connect communities across major urban areas.