Programme Coordinator

SAMARITANS; Ewell; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

Samaritans is seeking a Programme Coordinator to support the Future Proofing programme. You will assist the Programme Manager and Project Managers with organising activities, maintaining project documentation, tracking progress and coordinating communication.

This role suits someone who has PMO coordination experience and a can-do, organised mindset. The position is a 22-month fixed term contract, full-time (35 hours/week) with a flexible hybrid working pattern and in-person collaboration

Qualifications

• Excellent organisation skills, with the ability to prioritise a varied workload.
• Experience of supporting a project or programme.
• Ability to prepare papers and reports to a high standard.
• Great communication skills, with the ability to engage with stakeholders at all levels.
• Experience working with performance data and project planning software is desirable.
• Experience working as a PMO Coordinator or equivalent is desirable.

Responsibilities

• Support the Programme Manager to ensure the smooth running of the programme and project groups.
• Coordinate and maintain project documentation, including project plans and risk registers.
• Collect KPI data and coordinate monthly monitoring reports.
• Organise meetings and workshops, take notes and track actions.
• Maintain programme intranet pages and FAQs.

Skills

Organisation

Stakeholder engagement

PMO experience

Project support

Papers & reports

Performance data

Tools

Project planning software

Job description

Help shape a future where fewer people die by suicide

Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. We’re looking for a Programme Coordinator to support the smooth and successful delivery of our Future Proofing programme.

In this important role you’ll support the Programme Manager and Project Managers in organising the necessary activities to drive the programme forward. You’ll be responsible for the supporting the management of project documentation, tracking progress, and coordinating communication across projects – as well as administration of the programme, including meeting arrangements and record keeping. This is a great opportunity for somebody who has previously worked as a PMO Coordinator or equivalent.

If you’re organised and great at keeping things on track, with a desire to contribute to future of Samaritans’ lifesaving service, then we’d love to hear from you.

Contract terms:

• £28,000 - £30,000 per annum, plus benefits
• 22 month fixed term contract
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences
• Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

What you'll do:

Support the Programme Manager to ensure the smooth running of the programme and project groups

Coordinate and maintain project documentation, including project plans and risk registers

Collect KPI data and coordinate monthly monitoring reports

Organise meetings and workshops, take notes and track actions

Maintain programme intranet pages and FAQs

What you'll bring:

Excellent organisation skills, with the ability to prioritise a varied workload

Experience of supporting a project or programme

Ability to prepare papers and reports to a high standard

Great communication skills, with the ability to engage with stakeholders at all levels

Experience working with performance data and project planning software is desirable

Experience working as a PMO Coordinator or equivalent is desirable

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Applications close:09:00am on Thursday 15th October 2026

Interviews: w/c 26th October

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.