Programme Business Operations Lead

PEGlobal; United Kingdom; A distancia; GBP 75.000 - 100.000; Jornada completa

Descripción de la vacante

PE Global is recruiting for a Programme Business Operations Lead for a leading online travel brand client. This is a 12-month contract and fully remote, with candidates based in the UK.

The role focuses on building dashboards and analyses to track program performance, coordinating cross-functional workstreams, and translating goals into actionable requirements and playbooks. Strong Excel/Sheets, SQL, and BI tool experience are essential.

Formación

• 8–10 years of experience in business operations, strategy, analytics, consulting, or program management.
• Strong analytical skills with hands-on proficiency in Excel/Google Sheets and SQL; experience with Tableau or similar BI tools.
• Proven ability to manage multiple projects and priorities with excellent organization and attention to detail.
• Experience supporting event or content production (in-person and/or digital), including coordinating vendors, timelines, and logistics; comfortable working with marketing and creative partners to deliver high-quality assets.
• Clear written and verbal communication skills, including the ability to present data and recommendations to stakeholders.
• Experience working cross-functionally with product, marketing, or data science teams.
• Nice to have: exposure to marketplace dynamics, loyalty, membership, incentive, or merchandising programs; experience across geographies.
• Occasional travel to office or team offsites,
• Proactive, curious, and coachable, with a can-do attitude, comfort with ambiguity.

Responsabilidades

• Build and maintain dashboards, reports, and recurring business reviews that track program performance using SQL, Excel/Sheets, and Tableau.
• Deliver accurate, timely analyses that answer business questions and surface insights and recommendations.
• Support on-the-ground and digital production of key assets and events from planning to day-of execution.
• Support design and analysis of experiments and pilots, including sizing opportunities and tracking results.
• Coordinate cross-functional workstreams with product, marketing, data science, finance, and operations to keep launches on schedule.
• Translate program goals into clear requirements, process documentation, and operational playbooks.
• Prepare materials (decks, updates) that communicate program status and performance to stakeholders.
• Identify process gaps and build simple tools or templates to improve team efficiency.

Conocimientos

Excel/Google Sheets

SQL

Tableau

Analytical thinking

Educación

Bachelor's degree or equivalent experience

Herramientas

Tableau

SQL

Descripción del empleo

PE Global is currently recruiting for a Programme Business Operations Lead for a leading online travel brand client.

This is an initial 12 month contract position and fully remote (candidates must be based in the UK).

Duties of the role/Responsibilities

• Build and maintain dashboards, reports, and recurring business reviews that track program performance, using SQL, Excel/Sheets, and Tableau
• Deliver accurate, timely analyses that answer specific business questions and surface insights and recommendations to the team
• Support on-the-ground and digital production of key assets and events, from planning and logistics through day-of execution
• Support the design and analysis of experiments and pilots, including sizing opportunities, tracking results, and summarizing learnings
• Coordinate cross-functional workstreams with product, marketing, data science, finance, and operations - tracking timelines, owners, and open issues so launches stay on schedule
• Help translate program goals into clear requirements, process documentation, and operational playbooks
• Prepare clear materials (decks, one-pagers, updates) that communicate program status and performance to stakeholders
• Identify process gaps and build simple tools or templates that help the team work more efficiently

Education/Experience

• 8-10 years of experience in business operations, strategy, analytics, consulting, or program management; bachelor's degree or equivalent experience
• Strong analytical skills with hands-on proficiency in Excel/Google Sheets and SQL; experience with Tableau or similar BI tools
• Proven ability to manage multiple projects and priorities with excellent organization and attention to detail
• Experience supporting event or content production (in-person and/or digital), including coordinating vendors, timelines, and logistics; comfortable working with marketing and creative partners to deliver high-quality assets
• Clear written and verbal communication skills, including the ability to present data and recommendations to stakeholders
• Experience working cross-functionally with product, marketing, or data science teams
• Nice to have: exposure to marketplace dynamics, loyalty, membership, incentive, or merchandising programs; experience working across multiple geographies
• Occasional travel to office or team offsites,
• Proactive, curious, and coachable, with a can-do attitude, comfort with ambiguity.

Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in the UK.