Programs and Business Operations Lead

Career Moves Group; United Kingdom; Remote; GBP 65,000 - 95,000; Full time

Job summary

Career Moves Group is seeking an experienced Programs and Business Operations Lead to support growth and delivery of membership and marketplace programs. You will work across product, marketing, data science, finance and operations to turn ideas into effective programs.

This role suits someone who can move between strategic analysis and hands-on coordination: building dashboards, tracking experiments, organizing launches and creating practical processes that help teams work efficiently.

Qualifications

• 8–10 years' experience in business operations, strategy, analytics, consulting or program management.
• A degree or equivalent professional experience.
• Strong analytical skills and hands-on experience with Excel or Google Sheets and SQL.
• Experience with Tableau or similar BI tool.
• A track record of managing multiple projects with strong organisation and attention to detail.
• Experience supporting event or content production, including coordinating vendors, timelines and logistics.
• Clear written and verbal communication skills, with confidence presenting data and recommendations.
• Experience working cross-functionally with product, marketing or data science teams.
• A proactive, curious approach and confidence working in an evolving environment.

Responsibilities

• Build and maintain dashboards, reports and regular business reviews using SQL, Excel or Google Sheets, and Tableau or similar BI tool.
• Analyse program performance, answer business questions and share clear recommendations.
• Support the design and measurement of experiments and pilots, including sizing opportunities and summarising results.
• Coordinate cross-functional workstreams, tracking owners, timelines, dependencies and open issues.
• Support in-person and digital event or content production, from planning and logistics through delivery.
• Turn program goals into clear requirements, process documentation and operational playbooks.
• Prepare decks, one-pagers and status updates for stakeholders.
• Identify process gaps and create practical tools or templates to help teams work more effectively.

Skills

Strong analytical skills

Clear written and verbal communication

Cross-functional collaboration

Problem solving

Education

Bachelor's degree or equivalent

Tools

SQL

Excel/Google Sheets

Tableau

Job description

Abouttherole

We’relookingforanexperiencedProgramsandBusinessOperationsLeadtosupportthegrowthanddeliveryofnewmembershipandmarketplaceprograms. You’llworkacrossproduct,marketing,datascience,financeandoperationstoturnideasintoeffectiveprograms.Thisrolesuitssomeonewhocanmovebetweenstrategicanalysisandhands-oncoordination:buildingreports,trackingexperiments,organisinglaunchesandcreatingpracticalprocessesthathelpteamsworkefficiently.

Whatyou’lldo

• Buildandmaintaindashboards,reportsandregularbusinessreviewsusingSQL,ExcelorGoogleSheets,andTableauorsimilartools.
• Analyseprogramperformance,answerbusinessquestionsandshareclearrecommendations.
• Supportthedesignandmeasurementofexperimentsandpilots,includingsizingopportunitiesandsummarisingresults.
• Coordinatecross-functionalworkstreams,trackingowners,timelines,dependenciesandopenissues.
• Supportin-personanddigitaleventorcontentproduction,fromplanningandlogisticsthroughdelivery.
• Turnprogramgoalsintoclearrequirements,processdocumentationandoperationalplaybooks.
• Preparedecks,one-pagersandstatusupdatesforstakeholders.
• Identifyprocessgapsandcreatepracticaltoolsortemplatestohelpteamsworkmoreeffectively.

Whatwe’relookingfor

• 8–10years’experienceinbusinessoperations,strategy,analytics,consultingorprogrammanagement.
• Adegreeorequivalentprofessionalexperience.
• Stronganalyticalskillsandhands-onexperiencewithExcelorGoogleSheetsandSQL.
• ExperiencewithTableauorasimilarbusinessintelligencetool.
• Atrackrecordofmanagingmultipleprojectsandprioritieswithstrongorganisationandattentiontodetail.
• Experiencesupportingeventorcontentproduction,includingcoordinatingvendors,timelinesandlogistics.
• Clearwrittenandverbalcommunicationskills,withconfidencepresentingdataandrecommendations.
• Experienceworkingcross-functionallywithproduct,marketingordatascienceteams.
• Aproactive,curiousapproachandconfidenceworkinginanevolvingenvironment.

Experiencewithmarketplaces,membership,loyalty,incentiveormerchandisingprograms,andworkingacrossmultiplegeographies,wouldbeanadvantage.

Workingarrangements

ThisisaUKremoterole.Occasionaltraveltoanoffice,teamoffsiteorin-marketlocationmayberequiredbyagreementwiththemanager.