Programme Assistant (Assessments)

The University of Manchester; Manchester; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Health & wellbeing services

Excellent annual leave

Job summary

The University of Manchester invites applications for a role providing accurate administrative support for assessment and progression across the MBA & Global Programmes. You will maintain student records, help with processing marks and progression data, and support Examination Boards and disciplinary panels.

Working within Alliance Manchester Business School, you will collaborate with colleagues across programme delivery and student services to deliver flexible, blended and distance-learning

Responsibilities

• Provide accurate, responsive administrative support for assessment and progression activities across MBA & Global Programmes.
• Maintain high-quality student records and assist with processing marks and progression data, supporting Examination Boards and disciplinary panels.

Skills

Administrative support

Customer service

Attention to detail

Record keeping

Job description

The key aspect of this role is to provide accurate, responsive administrative support for assessment and progression activities across the MBA & Global Programmes, helping students move successfully through each stage of their academic journey. The successful candidate will achieve this by maintaining high-quality student records, assisting with processing marks and progression data, supporting Examination Boards and disciplinary panels, responding to enquiries, and working closely with colleagues across programme delivery and student services.

By combining excellent organisation and attention to detail with proactive, inclusive customer service, you will help ensure fair outcomes, smooth programme delivery and a positive student experience. This is an ideal opportunity for someone who enjoys varied work, collaborative problem-solving and making a visible difference to students in a dynamic, internationally focused environment. A flexible, adaptable and proactive approach is vital given the blended/distance learning nature of the programmes that are delivered and the challenges that can arise as a result.

Based within the MBA & Global Programmes team at Alliance Manchester Business School, the role operates in a collaborative environment supporting the delivery of flexible, blended and distance-learning programmes. Within the assessment and progression team, you will assist with the team across the Global, Full Time and Financial management programmes. This involves working closely with colleagues in programme managed & delivery, student support, scheduling and academic teams. The post helps coordinate consistent and responsive support across the student journey. As part of the wider University of Manchester, the role contributes to shared standards, policies and continuous improvement, connecting School-level activity with the University's commitment to an inclusive, high- quality student experience.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working you can find out more here

Hybrid working arrangements may be considered.

Please be aware that due to the number of applications we unfortunately may not able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to [e-mail] .

Any CV's submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Daniel Nelson

Email: [e-mail]

General enquiries:

Email: [e-mail]

Technical support:

Jobtrain: 0161 850 2004 https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.