Program Manager, ATS Scheduling

Amazon; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon is seeking a Program Manager to lead the design and launch of new programs for customers, while overseeing ongoing programs and identifying improvements. You will work across departments to leverage best practices and drive progress in a fast-paced environment.

You will manage stakeholders, define standards and use data to guide continuous improvement and operational excellence across transportation and services.

Qualifications

• Experience defining program requirements and using data and metrics to drive improvements.
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
• Experience working cross functionally with tech and non-tech teams.
• Experience in program or project management.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience defining and executing program requirements.

Responsibilities

• Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables.
• Use data to understand operational challenges and create continuous improvement initiatives.
• Work with a variety of other Amazon departments to identify and leverage best practices.
• Within a program environment, influence multidisciplinary teams to overcome challenges and drive progress.
• Manage stakeholders and internal processes, and define standards.

Skills

Data analysis

Cross-functional collaboration

Program management

Process automation

Requirements elicitation

Tools

Excel

SQL

Job description

Description

At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programs for our customers. You’ll also oversee programs that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

Key job responsibilities

• Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables

• Use data to understand operational challenges and create continuous improvement initiatives

• Work with a variety of other Amazon departments to identify and leverage best practices

• Within a program environment, Influence without authority a multidisciplinary team in overcoming challenges and drive progress.

• Manage stakeholders and internal processes, and define standards

A day in the life

As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, plus sharing your own expertise. Together, you’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

You’ll encourage and support your teams and colleagues to meet important deliverables; while proactively looking for new, data-backed ways we could do things better. Your work will be integral to your team’s success.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. We use expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Experience defining program requirements and using data and metrics to drive improvements

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience working cross functionally with tech and non-tech teams

• Experience in program or project management

• Experience implementing repeatable processes and driving automation or standardization

• Experience defining and executing program requirements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership

• Experience leading process improvements

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.