Professional Services Sales Manager

Smartsheet; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Une entreprise internationale en pleine croissance, Smartsheet, recherche un Manager des Ventes de Services Professionnels pour rejoindre son équipe à Londres. Ce rôle exige une expérience solide dans la vente, la gestion de projet et une excellente communication avec les clients. Le candidat idéal saura construire des offres convaincantes et collaborer étroitement avec les équipes de vente pour maximiser la satisfaction client et l'impact commercial.

Benefits

Assurance médicale et dentaire entièrement financée

Équité - unités d'actions restreintes (RSU) pour les rôles éligibles

Programme d'achat d'actions pour employés avec 15% de réduction

Contributions mensuelles à votre retraite

Stipends mensuels pour soutenir votre travail

25 jours de congés payés + Jours Fériés + Programme de Temps Flexible

Congé maternité de 20 semaines entièrement payé

Congé paternité/Adoption de 12 semaines entièrement payé

Journée de bénévolat payée

Opportunités de croissance professionnelle

Qualifications

• 5-7 ans d'expérience professionnelle en affaires.
• Minimum de 2 ans d'expérience en gestion de projet.
• Capacité à conduire des ateliers clients.

Responsibilities

• Diriger le processus de découverte de solutions pour les services en prévente.
• Fournir des conseils pour la création de démonstrations pertinentes.
• Faciliter des ateliers avec des clients axés sur la découverte de processus.

Skills

Communication verbale et écrite

Gestion de projet

Acumen commercial et technique

Évaluation des besoins clients

Education

BS degree ou équivalent

Job description

Professional Services Sales Manager, London

Client:

Smartsheet

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

Job Description:

Smartsheet is looking for an experienced presales consultant, who will be responsible for technical solution scoping and selling the Smartsheet Professional Services portfolio, enabling Smartsheet customers to gain the maximum value from their software investment. As part of the Customer Outcomes organization, the Professional Services Sales team ensures that Smartsheet customers are successfully implementing innovative and effective Smartsheet solutions to meet their business goals.

You will be a key member of the extended sales team and will be expected to work closely with Account Executives, Solutions Engineers, and Client Service Directors on translating customer needs into compelling solution proposals and roadmaps as well as supporting the end-to-end sales cycle. In this role, you will effectively present and scope Professional Services offerings and capabilities to new prospects and existing customers. You will be responsible for supporting the Professional Services Sales lifecycle from initial discovery to producing the recommended Scope of Work. You will work closely with the Sales team as a trusted advisor and business partner.

The right candidate will have strong business and technical acumen and a successful track record of presenting software solutions and Professional Services implementation plans to business and IT executives. Experience in a software and services environment with a proven track record of success is a must. This important role is part of the Professional Services Sales team.

Responsibilities:

• Lead the services pre-sales solution discovery process with the sales team to understand the customer’s business and technical objectives, as well as, solution requirements, in order to build customer relationships, and scope Smartsheet solutions
• Provide guidance to the Solutions Engineering team for the most relevant demo or POC creation
• Lead all aspects of the Professional Services technical discovery process and, advise customers on preliminary solution architecture, and construct the Scope of Work related to the developed solution architecture
• Facilitate workshops with customers focused on business process discovery, requirements grooming, and solution architecture planning
• Present project SOW’s and be an integral partner to the sales account team
• Participate in account and territory planning activities
• Aid the sales team in uncovering additional customer needs and opportunities
• Coach various internal partners within the GTM organization on our Customer Outcomes offerings to increase sales productivity and improve deal velocity
• Other duties as assigned

Requirements:

• 5-7 years of business experience
• Sales GTM experience working with strategic deals, account teams and/or projects
• Minimum of 2 years of Project Management experience
• Ability to conduct customer workshops
• Ability to articulate and position the value proposition of the PS offerings
• Ability to assess and direct Customer needs to the appropriate PS offering(s)
• Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning, business justification
• Ability to persuade others through presentations and written communication
• Ability to develop solution architecture and scopes of work
• Ability to travel, as needed, up to 50%
• BS degree or equivalent, advanced degree highly desirable.
• Employer-paid Private Medical and Dental, additional cost for family members
• Equity - Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• Monthly contributions toward your pension
• Monthly stipend to support your work and productivity
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific)

Get to Know Us:

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!

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Created on 02/06/2025 by TN United Kingdom