Professional Services Lead

JR United Kingdom; Belfast; Remote; GBP 60,000 - 70,000; Full time

Job summary

An innovative company is seeking a Lead for Professional Services to take charge of the department, ensuring timely project delivery and driving new revenue. This senior role offers full autonomy in a remote-first environment, focusing on client delivery rather than product implementation. You'll lead cross-functional teams, manage upsells, and report directly to the Managing Director. If you have a strong background in project management and are ready to take ownership of a commercial services function, this is the perfect opportunity for you.

Benefits

Commission on upsell/cross-sell revenue

Fully remote work

Sick pay

Compassionate leave

Development budget

Qualifications

• Minimum 2 years’ management experience in a tech or services setting.
• Strong background in project delivery with commercial focus.

Responsibilities

• Own all Professional Services delivery and be accountable for timelines.
• Lead pre-sales scoping and costed proposals alongside Sales.

Skills

Project Management

B2B Services

Client Delivery

Commercial Acumen

Job description

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We’re hiring a Lead for Professional Services to take full ownership of the department — fixing delivery delays, driving project profitability, and generating new service revenue. This is a senior, remote-first role with full autonomy to lead, structure, and grow a commercial services function.

You’ll need a proven background in project management, ideally within an enterprise sales or B2B services environment. Your focus will be on client delivery, not product implementation — ensuring scoped projects land on time and drive revenue.

• You must be able to cover your cost through delivery and service revenue
• You’ll be responsible for £60k+ in new revenue annually through upsells, scoped work, and pre-sales
• Projects must be structured, costed, delivered, and closed with margin
• You’ll take a hands-on lead role — there’s no hand-holding

What you’ll do:

• Own all PS delivery and be accountable for timelines, scope, and outcomes
• Triage project drift and embed structure and accountability across all active engagements
• Lead pre-sales scoping and costed proposals alongside Sales
• Upsell and cross-sell PS services to existing enterprise clients
• Report directly to the Managing Director with revenue performance and delivery metrics
• Work cross-functionally to align services with client and commercial goals

What you’ll need:

• Minimum 2 years’ management experience
• Strong background in project or programme delivery in a tech or services setting
• Commercial acumen — you’re confident scoping costed projects and delivering margin
• Comfortable leading pre-sales conversations with enterprise accounts
• Able to work independently and take ownership without micromanagement

What you’ll get:

• Commission paid quarterly on upsell/cross-sell revenue
• Fully remote work (within the UK)
• Sick pay, compassionate leave, and development budget
• The chance to lead a function, not inherit one

? This employer is committed to equal opportunity. All qualified applicants will be considered fairly and without bias, in line with Northern Ireland employment law. If you need any adjustments during the hiring process, just let us know.