Professional Services Engineer

Air IT Group; Sandiacre; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Virtual GP

EAP

Group Life Assurance

Income Protection

Hybrid working

Job summary

Air IT Group is seeking a Professional Services Engineer to lead IT project delivery, driving successful migrations, migrations and infrastructure refresh for SME clients. You will coordinate with the PMO and cross‑functional teams to ensure projects are planned and executed to a high standard.

The role emphasizes collaboration with Technical Pre-Sales / Solutions Architecture, delivering from design through to handover and documentation. Hybrid working options are available.

Qualifications

• Proven track record in IT project delivery.
• Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory configuration.
• Skills in virtualization technologies including Hyper‑V & VMware.
• Proficiency in Windows Server stack (2008–2025) with key server roles (AD DS, DNS, DHCP, GPO, DFS).
• Exchange administration & migration experience – On-premise and Exchange Online (365).
• Strong network infrastructure knowledge (firewalls, switches, WLAN).
• Experience with Business Continuity & DR platforms (Datto, Veeam, StorageCraft, Altaro).
• Experience deploying end-user devices (laptops, desktops, mobile).
• Familiarity with storage appliances and security products (SANs, Mimecast, Sophos, Cisco Meraki).
• Excellent communication and customer service skills.
• Valid driving license for on-site project work.

Responsibilities

• Deliver IT system migration and infrastructure refresh projects for SME businesses.
• Deploy core IT infrastructure from ground up, including network equipment and server installs.
• Lead Microsoft 365 deployment/migration projects (Entra ID, Intune, Conditional Access).
• Collaborate with PMO to schedule and manage customer projects.
• Collaborate with Technical Pre-Sales / Solutions Architecture teams on design and plans.
• Provide comprehensive handovers to Service Desk after project completion.
• Maintain accurate project records in the CRM and document site procedures.

Skills

Azure AD / Entra ID / AD DS

Hyper-V

VMware

Windows Server 2008-2025

Exchange Administration

Network security appliances

End-user devices deployment

Project delivery

Tools

Microsoft 365

Active Directory

SonicWall

Ubiquiti UniFi

Datto / Veeam / Altaro (DR)

Job description

Are you passionate about IT projects and delivering cutting‑edge solutions? Do you want to join a high performing and talented team to drive success? If so, we have the perfect opportunity for you!

At Air IT , we’re looking for a Professional Services Engineer to take charge of technical project delivery, ensuring seamless implementation and top‑tier customer satisfaction. You’ll work closely with our Project Management Office to plan, execute, and complete IT projects on time and to the highest standards.

Key Responsibilities

Deliver IT system migration and infrastructure refresh projects for SME businesses .

Deploy key IT infrastructure from the ground up. Including network equipment and server install ations .

Microsoft 365 deployment/migration projects including Entra ID, virtual servers & firewalls, Microsoft Intune for MDM / MAM and Conditional Access .

Collaborate with the PMO to schedule and manage customer projects smoothly .

Collab o rate with our T echnical P re- S ales/ S olutions A rchitecture teams to facilitate project design and implementation plans .

Provide comprehensive handovers to our Service Desk upon project completion .

Maintain accurate project records within our CRM system

Creation and maintenance of site documentation and knowledge base articles/ SoP documents .

Technical Experience

Proven track record in IT project delivery

Expertise in Microsoft Azure Active Directory / Microsoft Entra ID & Active Directory Domain Services configuration.

Skills in v irtualisation technologies including Microsoft Hyper‑V & VMware.

Proficiency in Microsoft Windows Server stack (2008 to 2025) , with proven ability in key server roles such as ADDS , DNS, DHCP, Group Policy, NPS and DFS Management.

Microsoft Exchange a dministration & migration experience – On - premise and Exchange Online with 365.

Strong n etwork infrastructure knowledge, including , but not limited to: Sophos SG/XG series firewalls, SonicWall Series firewalls, Ubiquiti Unifi switching and access points, HP Aruba switching.

High‑level understanding of network topologies from simple single LAN’s to complex multi‑VLAN environments.

Design, deployment, planning & real‑world experience in Business Continuity & Disaster Recovery platforms including Datto, Veeam, StorageCraft and Altaro .

Experience in the mass deployment of end user devices, such as laptops, desktops, thin clients & mobile devices – Mainly Microsoft, Apple, and Android operating systems.

Familiarity with Storage Appliances (SAN’s), Mimecast, Sophos, SonicWall, Cisco Meraki, Secured Access Control (CA), Managed Print & EDR solutions.

Comprehensive e xperience in complex system migrations and infrastructure overhauls in both on‑premises & cloud architectures, managed from start to finish both singlehandedly and working as part of a team for large scale projects .

Excellent communication and customer service skills .

A valid driving license for on‑site project work .

Why Join Us?

We are a team that radiates strength and collaboration , constantly evolving in our next phase of evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this; we recognise offering job security, career progression, along with help and support are key to this growth, for employees and Air alike. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams put in day-in day-out.

The Benefits

Joining Air IT means unlocking a world of perks and opportunities, including:

• Virtual GP (24/7 access for you & family)
• Employee Assistance Programme (EAP)
• Group Life Assurance & Income Protection

Time Off & Life Balance

• Celebration Day
• Annual Leave Purchase Scheme
• Enhanced Family Leave
• Cycle to Work & Technology Vouchers
• Discounts via Perks at Work
• Pension Scheme

Additional Highlights

• Hybrid working options
• Social events, competitions & incentives
• Discount & Cashback Scheme
• Life Insurance, EAP & Virtual GP

We are committed to fostering an inclusive, equitable, and diverse workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, communities, and experiences. If you require any adjustments during the recruitment process, please let us know.