Professional Services Coordinator

Optical Express; Cumbernauld; On-site; GBP 25,000 - 30,000; Full time

Job summary

Optical Express is seeking a Professional Services Coordinator in Cumbernauld. This role involves scheduling professional staff, maintaining databases, and ensuring effective communication with healthcare providers. The ideal candidate will possess excellent organisational skills and attention to detail. The position offers full-time employment with various benefits, including free optical products and parking.

Benefits

Free or discounted optical products/procedures

Free Parking

Cycle to work scheme

Qualifications

• Excellent organisational skills and meticulous attention to detail.
• Ability to juggle many competing tasks simultaneously.

Responsibilities

• Maintain the Optometrist database and ensure full optimisation.
• Assist client relationship management with the Self Employed Optometrist network.
• Communicate effectively with senior Managers and healthcare providers.

Skills

Organisational Skills

Attention to Detail

Communication Skills

Tools

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Optical Express

Recruiting Executive for Optical Express, ACES, SK:N and The Harley Medical Group

Job Title – Professional Services Co-ordinator (Staff Scheduler)

Location – Cumbernauld

As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.

The role of Professional Services Co-ordinator is a key hire for Optical Express, the team ensures our professional staff are appropriately scheduled in line with business and patient demands.

The main aspects of the role -

• Maintaining the Optometrist database
• Ensuring full optimisation of the Optometrists within the region
• Ensure holidays are approved in a timely manner
• Assisting client relationship management with the Self Employed Optometrist network to ensure ability to fill gaps at short notice
• Regular communication to the regional team to ensure optimisation of the Optometrists
• Commercially minded with a common sense, pro-active and flexible approach to work
• Excellent knowledge of Microsoft Office including Word, Excel and Outlook
• General administration
• Communicate effectively with senior Managers and qualified professional healthcare providers

What we need from you -

• A willing to learn attitude
• Excellent organisational skills
• Meticulous attention to detail
• The skills to juggle many competing tasks simultaneously
• Computer literate and quick learner
• Enjoy networking and be able to communicate effectively with senior level Managers and qualified professional healthcare providers
• Successful candidate would need to have excellent commination skills and be able to work on their own initiative as well as part of a team.
• Saturday cover (1 in 3) is essential to the role.

What’s in it for you? -

• Free or discounted optical products/procedures
• Free Parking
• Cycle to work scheme

Please apply now by uploading your CV.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Optical Express by 2x

Sign in to set job alerts for “Professional Services Coordinator” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.