Production Technician – Velvetiser & Chocolate Lines

Hotel Chocolat; Hartford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

50% discount on products

70% discount for you and guests

Enhanced maternity/paternity leave

Company pension contributions

Job summary

Hotel Chocolat is seeking a Production Technician for our Hadley Park factory in Huntingdon, Cambridgeshire. You will manage chocolate production across multiple lines, ensure correct machine settings, and assist with changeovers, sampling and process monitoring on a permanent basis.

Role involves a 6am–2pm / 2pm–10pm rotating shift pattern, Monday to Friday, with responsibilities spanning line efficiency, quality control, and collaboration with engineering to minimise downtime.

Qualifications

• HACCP trained.
• Knowledge of KPIs and data-driven improvement.
• Strong verbal and written English.
• Knowledge of Continuous Improvement with practical application.
• Proactive planning and adaptability to changing environments.

Responsibilities

• Operate the asset in line with the production plan and ensure correct machinery settings.
• Coordinate with other departments to ensure materials and resources are available for shifts.
• Update shift handovers and logs to minimise downtime and errors.
• Lead trial runs as subject matter expert and feed back into First Production Run log.
• Drive optimisation of run order to reduce changeovers and waste.
• Maintain GMP compliance and ensure clean, safe operating conditions.
• Support senior operators and mentor junior team members.
• Identify and raise opportunities for safety and process improvements.

Skills

HACCP trained

KPIs knowledge

English proficiency

Continuous improvement

Proactive mindset

Tools

Pirana system

Job description

Hotel Chocolat is seeking a Production Technician for our Hadley Park factory in Huntingdon, Cambridgeshire. You will manage chocolate production across multiple lines, ensure correct machine settings, and assist with changeovers, sampling and process monitoring on a permanent basis.

Role involves a 6am–2pm / 2pm–10pm rotating shift pattern, Monday to Friday, with responsibilities spanning line efficiency, quality control, and collaboration with engineering to minimise downtime.