Production Support Engineer - Incident & Automation

Euroclear; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

Euroclear is looking for an experienced application support professional to manage production and test environment support. Candidates should possess strong analytical and troubleshooting skills, with a focus on Linux platforms, and be capable of writing SQL and shell scripts.

The role requires participation in application software delivery and proactive resolution of incidents. An ITIL Foundation certification is preferred, but training can be provided for the right candidate.

Qualifications

• Experience working in application support on a Linux platform.
• Capable of writing SQL statements and shell scripts.
• Highly motivated with excellent analytical and troubleshooting skills.

Responsibilities

• Provides application support for production and test systems.
• Participates in application software delivery to test and production environments.
• Effectively reviews high complexity project documentation from a production support perspective.

Skills

Experience in application support/service support

Analytical and troubleshooting skills

Ability to write SQL statements

Knowledge of software development life cycle

Ability to write shell scripts

Education

ITIL Foundation certification

Tools

Java

Kafka

OpenShift

Job description

Euroclear is looking for an experienced application support professional to manage production and test environment support. Candidates should possess strong analytical and troubleshooting skills, with a focus on Linux platforms, and be capable of writing SQL and shell scripts.

The role requires participation in application software delivery and proactive resolution of incidents. An ITIL Foundation certification is preferred, but training can be provided for the right candidate.