Production Services Lead: OTIF & Client Excellence

SMP Group; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Technology-focused environment

Job summary

SMP Group is seeking an experienced Production Services professional to oversee end-to-end print production, ensuring quality and on-time delivery. You will collaborate with Client Service teams, CAD, and internal departments to meet client expectations and drive continuous improvement.

We value a proactive, detail-oriented team player who can manage multiple projects under tight deadlines in a fast-paced, technology-driven environment. Competitive salary and comprehensive benefits are offered.

Qualifications

• Experience in print production practices and processes.
• Strong client-facing communication skills and a proactive approach.
• Ability to manage multiple projects and prioritise to meet deadlines.

Responsibilities

• Oversee end-to-end production process from brief to final delivery.
• Collaborate with Client Service and CAD teams to interpret briefs and drive pre-production prototyping.
• Communicate progress clearly at each stage of the project lifecycle.

Skills

Excel

Print production

Attention to detail

Under pressure

Communication

Relationship building

Analytical thinking

Problem solving

Team player

Adaptability

Tools

CAD

Job description

SMP Group is seeking an experienced Production Services professional to oversee end-to-end print production, ensuring quality and on-time delivery. You will collaborate with Client Service teams, CAD, and internal departments to meet client expectations and drive continuous improvement.

We value a proactive, detail-oriented team player who can manage multiple projects under tight deadlines in a fast-paced, technology-driven environment. Competitive salary and comprehensive benefits are offered.