Production Print Field Service Engineer — Company Car

Pure Talent Group Ltd; Cotham; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Company car

Career development

Holiday entitlement

Job summary

Pure Talent Group Ltd in Newport is seeking an experienced Field Service Engineer for Production Print and MFD Photocopier systems. You will deliver technical service, installation, and maintenance on site, ensuring minimal downtime and a smooth customer experience.

The role operates on a rotating 4-week shift cycle with early, day, evening, and night shifts. A salary up to £50,000 plus bonus and shift allowance is offered, along with a company car and ongoing development.

Qualifications

• Experience with Production Print and/or MFD devices.
• Excellent fault-finding and problem-solving skills.
• Willing to upskill from Photocopier/MFD backgrounds.

Responsibilities

• Deliver technical service, maintenance, and repair across Production Print equipment.
• Carry out installations and de-installations, ensuring milestones are met.
• Keep customers updated on progress and ensure a positive service experience.
• Escalate technical issues promptly.
• Identify opportunities for additional services or revenue on site.
• Build strong customer relationships.

Skills

Production Print knowledge

MFD devices

Fault-finding

Diagnostic tools

IT literacy

Communication

Job description

Pure Talent Group Ltd in Newport is seeking an experienced Field Service Engineer for Production Print and MFD Photocopier systems. You will deliver technical service, installation, and maintenance on site, ensuring minimal downtime and a smooth customer experience.

The role operates on a rotating 4-week shift cycle with early, day, evening, and night shifts. A salary up to £50,000 plus bonus and shift allowance is offered, along with a company car and ongoing development.