Production Planner

Neophix Engineering Company Ltd; Long Lee; On-site; GBP 30,000 - 40,000; Full time

Job summary

A manufacturing company based in Long Lee, England, is seeking a proactive Production Planner to join their team. This role involves processing customer orders, managing works orders, and liaising with various teams. The ideal candidate will possess strong organisational skills, excellent communication abilities, and proficiency in Microsoft Office. Training will be provided on ERP/MRP systems, making this an excellent opportunity for growth and stability within the company.

Qualifications

• Previous experience in production control or similar role preferred.
• Ability to manage multiple tasks and priorities.
• Strong working knowledge of Microsoft Office.

Responsibilities

• Process customer orders accurately and efficiently.
• Create and manage works orders for production scheduling.
• Organise transport and logistics for deliveries.

Skills

Strong organisational skills

Excellent communication skills

Confident computer skills

Detail-oriented

Ability to manage multiple tasks

Tools

Microsoft Office

ERP/MRP systems

Job description

Neophix Engineering Company Ltd is a well‑established specialist manufacturing company with a strong reputation for quality and customer service. Due to an upcoming retirement, we are seeking a proactive and highly organised Production Planner to join our team. This excellent opportunity offers a full handover period and long‑term career stability.

Key Responsibilities

• Process customer orders accurately and efficiently.
• Create and manage works orders to support effective production scheduling.
• Liaise with customers to provide order updates, lead times and resolve enquiries.
• Work closely with sales, production, engineering, and despatch teams to monitor order progression.
• Order component parts in line with sales orders and production schedules.
• Organise transport and logistics, including preparation of delivery manifests.
• Raise invoices and ensure all associated documentation is completed correctly.
• Contribute to ongoing improvements in production workflows and order management processes.

Training & Handover

The successful candidate will spend the first two months working alongside the retiring Production Planner, gaining full familiarity with customers, systems, and internal processes.

During this period, you will take responsibility for your own dedicated customer accounts, gradually taking on the full portfolio as you progress.

After the handover, you will assume full responsibility for the production control function.

Skills & Experience

• Previous experience in production control, manufacturing coordination, logistics administration, or a similar role is preferred but not essential.
• Strong organisational skills and the ability to manage multiple tasks and priorities.
• Excellent communication skills, both written and verbal.
• Confident computer skills, including strong working knowledge of Microsoft Office (Excel, Word, Outlook) and Microsoft Teams.
• Experience using ERP/MRP systems is preferred but training will be provided.
• Detail‑oriented, proactive, and able to work effectively under pressure.