Production Manager

AO.com; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join AO Recycling as a Production Manager at our state-of-the-art facility in Telford. Lead, mentor, and inspire a team while driving performance and making a positive environmental impact. You'll have the opportunity to implement innovative processes in a fast-paced, dynamic environment that values your contributions.

Benefits

25 days annual leave plus bank holidays

Free lunch once a month

5% pension contribution matched by company

Discounted gym membership

Onsite health and wellbeing support

Enhanced family leave policies

Paid charity work days

Free onsite parking and coffee

Qualifications

• 5+ years of operational experience, including 3+ at a manager level.
• Success in managing large teams (50+).
• Evidence of operational improvements and KPI contributions.

Responsibilities

• Manage UK's largest fridge recycling facility, focusing on productivity and process improvements.
• Lead Processing Teams to meet safety, quality, output, productivity, and cost targets.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Six Sigma

5S

Kaizen

Leadership

Effective communication

Analytical mindset

Education

Level 5 ILM (or equivalent)

Formal Six Sigma qualification

Job description

About The Role:

At AO Recycling, we're committed to extracting maximum value from the waste electrical and electronic equipment (WEEE) disposed of by UK households. Like the wider AO Group, we're an exciting and enthusiastic company to work for. This role is based at our Telford site in Shropshire - the most advanced fridge recycling facility in the UK, using state-of-the-art technology for efficient processing.

We're growing fast, offering opportunities to innovate and develop. If you're a hands-on, energetic, and forward-thinking professional, this is the place for you. Being part of AO Group means we benefit from strong backing and long-term stability - and we're proud to be profitable while making a positive impact on the environment.

As a Production Manager, you'll focus your team - including Shift Coordinators, Supervisors, and Operatives - on delivering and exceeding key KPIs. You'll provide leadership, guidance, coaching, and mentoring to help develop future leaders, retain talent, and deliver performance aligned to our budget and goals.

You'll promote top-tier performance, quality, and safety, while maintaining environmental compliance and team wellbeing. With the fast-changing retail sector, your approach must ensure agility and capability in meeting fluctuating volumes. You'll work closely with all departments (transport, offload, SHEQ, HR) to meet and exceed departmental targets and support the wider value chain. At AO, we work at pace - and we get results.

Here's What You Can Expect To Be Doing:

• Reporting to the Operations Manager, you'll manage the UK's largest and most advanced fridge recycling facility. Built in 2017 with over GBP10M invested, your goal will be to increase productivity and implement smarter processes.
• You'll lead and direct Processing Teams across four shifts to meet targets for safety, environment, quality, output, productivity, and cost. You'll be accountable for performance on time, cost, and volume quality - with a proven track record in delivering improvements in these areas.
• You'll develop a team that's focused on quality and efficiency in a safe, clean working environment using methods like 5S, KAIZEN, and other CI techniques. You'll manage a Continuous Improvement programme in your department and coach others to create a CI culture.
• You'll ensure all activities comply with health, safety, and environmental regulations, working closely with SHEQ to build a world-class safety culture. You'll also partner with Engineering to maintain an effective preventative maintenance programme.
• Operational capability reviews will be key to your role, and you'll be expected to generate action plans that drive improvement.
• Applicants must have permanent UK work eligibility.

A Few Things About You:

• Experience in automotive, aerospace, or FMCG manufacturing environments
• Formal Six Sigma or equivalent qualification with solid 5S/Kaizen project experience
• Proven management experience in fast-paced, high-growth environments
• Clear contributions to KPIs, team accountability, and performance improvements
• Strong focus on housekeeping and efficient use of space/resources
• Demonstrable success managing large teams (50+), across shifts
• Experience driving impactful change and showing ownership of operational outcomes
• Strong leadership, team-building, and organisational skills
• Analytical mindset with root cause analysis capability
• Effective communicator with the confidence to challenge and drive improvement
• Structured and detail-oriented approach
• Evidence of developing and sustaining high-performing teams5+ years of operational experience, with 3+ at Manufacturing/Processing Manager level
• Level 5 ILM (or equivalent through apprenticeship or other pathways)
• WAMITAB desirable but not essential
• IOSH qualified
• Electrical/engineering background preferred
• Experience in implementing process improvements and visual factory systems

A Bit About Us:

When it comes to appliances and electricals, we've got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we've got those too).

We're known for helping our customers brilliantly - and it's no different for AOers. We care about more than what's on your CV, because together we can do extraordinary things.

Our Benefits:

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you'll be rewarded inside and outside of work

• Holidays; 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
• Free lunch once a month
• Pension; Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future
• Be a VIP at the AO Arena; we have loads of opportunities to win free tickets and pre-sale access
• Health & wellbeing; discounted gym membership, an onsite spa and our scheme giving you access to virtual GP's, Mental Health support and much more
• Discounts; exclusive discounts across our product range
• Family leave; Enhanced Maternity, Paternity and Adoption leave
• Making a difference; 2 fully paid days a year to donate your time to any charity of your choice.
• On site perks; start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!

To see all our benefits and perks, visit our AO Benefits page.