Production Controller

Serco; Waterlooville; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Competitive holidays

Pension scheme up to 6%

Extensive training & apprenticeships

Employee Assistance Programme

Lifestyle and retail discounts

Volunteer day

Job summary

Serco Technology Hub in Waterlooville, Hampshire, is seeking a Production Controller to coordinate production and supply chain activities across the UK and Europe. You will ensure smooth material flow, manage components, and support delivery of high-quality defence solutions on secure projects.

You will work with production, engineering, programme management and suppliers to uphold standards, drive efficiency, and support bids with cost information.

Qualifications

• Experience in production, manufacturing, engineering, or supply chain.
• Strong organisational skills with ability to prioritise workloads.
• Confident communicator with colleagues, suppliers and stakeholders.
• Good written and verbal communication skills.
• Knowledge of defence or aerospace standards would be advantageous.

Responsibilities

• Define and maintain system build standards for production activities.
• Procure, kit, and load parts to support manufacturing and assembly requirements.
• Coordinate programme builds both within the Technology Hub workshop and through approved manufacturing subcontractors.
• Monitor component shortages, expedite deliveries, and support achievement of production targets.
• Assess new suppliers and evaluate existing supplier performance to maintain quality and delivery standards.
• Maintain cradle-to-grave design lifecycle trackers and provide production cost information to support bids.

Job description

Location: Serco Technology Hub, Waterlooville, Hampshire, PO7 7XY

Salary: competitive plus excellent benefits

Schedule: Pem/FT /37 hours per week – This is an onsite role.

As a Production Controller in our Defence Technology Hub team, you’ll play a key role in ensuring the successful delivery of specialist equipment and support contracts across the UK and Europe. You'll help coordinate production activities, manage supply chain processes, and support the delivery of solutions that have a positive impact for our customers.

Working closely with production, engineering, programme management, and supply chain teams, you'll help maintain the smooth flow of materials, components, and manufacturing activities. Your work has purpose, helping to create impactful solutions that support important defence capabilities while maintaining high standards of quality, reliability, and service.

What You’ll Do As a Production Controller

• Define and maintain system build standards for production activities.
• Procure, kit, and load parts to support manufacturing and assembly requirements.
• Coordinate programme builds both within the Technology Hub workshop and through approved manufacturing subcontractors.
• Monitor component shortages, expedite deliveries, and support achievement of production targets.
• Assess new suppliers and evaluate existing supplier performance to maintain quality and delivery standards.
• Maintain cradle-to-grave design lifecycle trackers and provide production cost information to support bids.

Does this sound like you?

• Experience working within a production, manufacturing, engineering, or supply chain environment.
• Strong organisational skills with the ability to prioritise workloads effectively.
• Confident communicator who can build trusted relationships with colleagues, suppliers, and stakeholders.
• Good written and verbal communication skills.
• Knowledge of defence or aerospace standards would be advantageous but is not essential.

What We Offer

• Competitive holiday package
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting And Checks

This role requires Security Clearance (SC), which involves verifying your identity, detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).