Production and Workflow Administrator

Learn to Dream Ltd; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Learn to Dream Ltd. is seeking a proactive administrator to manage daily client communications and coordinate across the production workflow. You will draft job sheets and quotations, support stock and RAMS preparation, and act as the liaison between our in-house team and external clients.

The role requires strong organizational skills in a fast-paced environment. The successful candidate will work closely with the Operations Manager to ensure timely information flow, accurate documentation, and

Qualifications

• Experience coordinating production workflow and client communications.
• Ability to draft quotations and proposals using existing pricing structures.
• Strong numerical and organizational skills are advantageous.

Responsibilities

• Manage daily client communications via email and phone to relay information to production teams.
• Document instructions and prepare job sheets, work orders, and supporting documentation.
• Prepare quotations for clients based on pricing structures and special requirements.
• Attend daily meetings to outline objectives and priorities for the day.
• Collaborate with Operations Manager to ensure stock/material availability and inform clients of updates.
• Support stock ordering and material availability as needed.
• Prepare RAMS and on-site safety documentation for client review and compliance.
• Provide general daily support within a dynamic team environment.

Skills

Administrative support

Client liaison

Quotations

Documentation

Tools

MS Office

Job description

Overview

We are an established large format design, print & signage company based in Hertfordshire & have an exciting role for the right person.

The role includes managing the workflow and daily administrative support for client services plus managing crossover tasks such as booking installers, coordination of workflow, creating job sheets, O&M documents and RAMS.

These documents will then be put into the production system to ensure everyone is properly informed and instructed so they can simply do their work!

The role will also involve coordinating project timings, expenditures- (to a degree) and scheduling. Additionally, this person will act as the primary client liaison, serving as the interface between our in‑house team and external clients. The idea is to create a conduit to ensure work is received systematically into the production process.

Responsibilities

• Managing daily client communications: Including answering inquiries via email and telephone, understanding client needs, and relaying relevant information to the production team to facilitate appropriate actions.
• Documenting information & instructions: Through written communication such as emails and preparing job sheets and work orders and other supporting documentation.
• Preparing quotations for clients: Drafting proposals based on existing pricing structures, with consideration for any unique or new requirements. A strong numerical and logical aptitude would be an advantage for this role.
• Attending and holding daily meetings: Participating daily briefings, and morning scrums to outline the days objectives, prioritise tasks, and share critical information.
• Working with Operations Manager: Collaborating closely with the Operations Manager to ensure the availability of stocks and materials required for project completion and maintaining regular contact with clients to inform them of any modifications, delays, or updates to previously agreed instructions.
• Stock Control: Supporting material and stock ordering processes by ensuring the correct materials are available when needed and placing orders with suppliers accordingly.
• RAMS: Preparing risk assessments and method statements prior to any on‑site installations to allow clients to review our approach and safety protocols, ensuring work is conducted safely and in compliance with established procedures.
• Helping Out: Providing general daily support within a dynamic team environment, assisting where additional help is needed, promoting teamwork.

Position Requirements

This position requires a versatile, organised, and professional individual capable of managing multiple responsibilities efficiently within a fast‑paced work environment!