Product Support Engineer - Rail

Rolls-Royce Corporation; West Midlands; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

Rolls-Royce Corporation is seeking a Product Support Engineer for Rail to join our Midlands-based team with UK remote working. You will perform maintenance and repairs on MTU rail products, follow approved manuals, and support continuous improvement initiatives.

The role requires engineering grounding, proficiency in MS Office, and willingness to work 24/7 shift patterns, including on-site visits as needed.

Qualifications

• From an engineering background and NVQ Level 2 in Engineering preferred.
• Proficient in MS Office (Excel, Word, Outlook).
• On-the-job training will be provided for SAP and MTU Business Portal.

Responsibilities

• Perform maintenance and repairs on MTU rail products per manuals and contract requirements.
• Attend customer meetings for sign-off on work completed.
• Accurately document all service activities for company and customer records.
• Participate in 24/7 shift work, including callouts as required.

Skills

Proactive

Organising skills

Flexible attitude

Team collaboration

Education

NVQ Level 2 in Engineering

Engineering background

Tools

MS Office

SAP

MTU Business Portal

Job description

## Product Support Engineer - RailApply: Working from Home UK (RRPS): Full time: Posted Today: JR6160675# **Job Description****Product Support Engineer - Rail****Location:** **Midlands Based, Remote****Full Time****Job Description**As the Product Support Engineer for Rail and you will report to the Site Team Leader or Site SupervisorAt Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.The Product Support Engineer will conduct and support, routine maintenance and repairs on *mtu* rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation. **What you will be doing:*** Perform modifications but with further development can progress to perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.* Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.* Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.* Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.* Proactive involvement in the Company’s HSQE management processes.* Maintain cleanliness of the SGB onsite facilities.* Attend local and factory training courses when necessary to ensure skills remain current.* Any other related activities reasonably required e.g. to cover work in another depot.* Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.* To participate in 24/7 shift working including callout when required* Work as a mobile engineer if required, van will be provided.* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc**Position Qualifications*** From an engineering background* NVQ Level 2 in Engineering preferable but not essential* Outstanding safety awareness· Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal**Preferred requirements:*** Proactive and with good initiative* Strong Organising skills and a flexible attitude* Works well with othersPower Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand *mtu*. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide.Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.# **Type of Contract**Permanent**The Business Unit Power Systems of Rolls-Royce provides world-class power solutions and complete life-cycle support under our product and solution brand *mtu*. Through digitalization and electrification, we strive to develop drive and power generation solutions that are even cleaner and smarter and thus provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility.****We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These clean and technologically-advanced solutions serve our customers in the marine and infrastructure sectors worldwide.**