Product Support Engineer

JR United Kingdom; Exeter; Remote; GBP 50,000 - 75,000; Full time

Job summary

A leading next-generation payments business seeks a Senior Product Support Engineer for a remote-first role. You'll work in a high-growth environment, driving the evolution of payment processing while delivering scalable software solutions. Join a company that values your input and encourages a collaborative culture.

Benefits

Collaborative, growth-focused culture

Monthly meetups in the Midlands

Work on modern payments platform

Qualifications

• Experience with front-end frameworks (React, Vue.js or Angular preferred).
• Familiarity with PHP, cloud platforms (AWS/GCP/Azure), Docker/Kubernetes.
• Solid grasp of DevOps, CI/CD, and database performance tuning.

Responsibilities

• Deliver scalable, high-quality applications with a relentless focus on user value.
• Own features end-to-end, from idea to deployment.
• Shape architectural decisions and contribute to the wider engineering strategy.
• Drive product excellence through collaboration with design, product, and engineering.
• Mentor others and foster a culture of continuous improvement and learning.

Skills

React

Vue.js

Angular

PHP

AWS

GCP

Azure

Docker

Kubernetes

DevOps

CI/CD

Database performance tuning

Job description

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Product Support Engineer | A remote-first role, with monthly meetups in the Midlands.

Are you a senior engineer who thrives on solving complex problems and delivering real impact? Do you enjoy working across the full stack and influencing technical direction? Looking for a high-growth environment where your voice matters and your work directly shapes the product?

A high-growth, next-generation payments business is looking for a Senior Product Engineer to help drive the evolution of payment processing and recurring commerce. This is your opportunity to work on meaningful software solutions that unify and optimise the digital payments ecosystem for some of the UK’s most innovative companies.

What you will do:

• Deliver scalable, high-quality applications with a relentless focus on user value.
• Own features end-to-end, from idea to deployment.
• Shape architectural decisions and contribute to the wider engineering strategy.
• Drive product excellence through collaboration with design, product, and engineering.
• Mentor others and foster a culture of continuous improvement and learning.

What you will bring:

• Experience with front-end frameworks (React, Vue.js or Angular preferred).
• Familiarity with PHP, cloud platforms (AWS/GCP/Azure), Docker/Kubernetes.
• Solid grasp of DevOps, CI/CD, and database performance tuning.
• Passion for clean code, testing, and agile practices.

The offer:

• A remote-first role, with monthly meetups in the Midlands.
• A collaborative, growth-focused culture that values impact over hierarchy.
• The chance to work on a modern payments platform in a fast-scaling company.

If this sounds like your kind of challenge, get in touch to find out more.