Product Support Engineer

JR United Kingdom; Preston; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading payments business is seeking a Senior Product Support Engineer for a remote-first role, engaging in high-impact software solutions that optimize the digital payments ecosystem. The successful candidate will drive product excellence while shaping architectural decisions, collaborating across teams, and mentoring junior engineers.

Benefits

Remote-first work environment

Monthly meetups in the Midlands

Collaborative culture

Qualifications

• Experience with front-end frameworks (React, Vue.js or Angular preferred).
• Familiarity with cloud platforms (AWS/GCP/Azure).
• Solid grasp of CI/CD and database performance tuning.

Responsibilities

• Deliver scalable, high-quality applications with a focus on user value.
• Own features end-to-end, from idea to deployment.
• Shape architectural decisions and mentor others.

Skills

Experience with front-end frameworks

Familiarity with PHP

DevOps

Clean code

Tools

Docker

Kubernetes

AWS

GCP

Azure

Job description

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Product Support Engineer, preston, lancashire

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Client:

Location:

preston, lancashire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Product Support Engineer | A remote-first role, with monthly meetups in the Midlands.

Are you a senior engineer who thrives on solving complex problems and delivering real impact? Do you enjoy working across the full stack and influencing technical direction? Looking for a high-growth environment where your voice matters and your work directly shapes the product?

A high-growth, next-generation payments business is looking for a Senior Product Engineer to help drive the evolution of payment processing and recurring commerce. This is your opportunity to work on meaningful software solutions that unify and optimise the digital payments ecosystem for some of the UK’s most innovative companies.

What you will do:

• Deliver scalable, high-quality applications with a relentless focus on user value.
• Own features end-to-end, from idea to deployment.
• Shape architectural decisions and contribute to the wider engineering strategy.
• Drive product excellence through collaboration with design, product, and engineering.
• Mentor others and foster a culture of continuous improvement and learning.

What you will bring:

• Experience with front-end frameworks (React, Vue.js or Angular preferred).
• Familiarity with PHP, cloud platforms (AWS/GCP/Azure), Docker/Kubernetes.
• Solid grasp of DevOps, CI/CD, and database performance tuning.
• Passion for clean code, testing, and agile practices.

The offer:

• A remote-first role, with monthly meetups in the Midlands.
• A collaborative, growth-focused culture that values impact over hierarchy.
• The chance to work on a modern payments platform in a fast-scaling company.

If this sounds like your kind of challenge, get in touch to find out more.