Product Specialist

Waylands Automotive Limited; Oxford; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

31 days holiday

Employee benefits platform

Discounted rates of vehicle parts and

Servicing

Contributory pension

Life insurance (3x)

Job summary

Waylands Automotive in Oxford is seeking a Product Specialist to help customers get excited about MG products. You will join a growing team, complete our training programme from Level 1 to Level 3, and become the branch expert to help customers choose the right vehicle.

Duties include listening to customers, photographing stock images, preparing showroom and cars, organizing test drives, and understanding our vehicle range and manufacturer.

Qualifications

• Active listening and excellent communication with customers.
• Positive attitude with all customers.
• Thirst for knowledge and willingness to learn.
• Full UK driving licence is required.

Responsibilities

• Listening to customers to help them find the perfect vehicle.
• Photographing stock images for the showroom.
• Preparing the showroom and cars each morning.
• Organising and accompanying customers on test drives.
• Understanding the vehicle range and manufacturer.

Skills

Active listening

Excellent communication

Positive attitude

UK driving licence

Team player

Self-motivation

Thirst for knowledge

Job description

Are you fanatical about cars and would like to start a career in the motor retail industry?

Do you excel at customer service? Are you brimming with ideas on how to create an exceptional customer experience?

If so, you could be just who we at Waylands Automotive are looking for!

We’re currently looking for a Product Specialist to join our growing team at our MG dealership in Oxford to help customers get excited about our products. MG is currently producing some of the most innovative new products, so this is an exciting time to be joining the brand. With training, you will become the branch expert when it comes to our products, so you can help our customers make the right choice when they buy a vehicle.

You would come in at Level 1, and with our Product Specialist training programme, move through to Level 2 and 3, at which point you would be able to become a fully-fledged Sales Executive..

Duties will include:

• Listening to our customers to help them find the perfect vehicle for them.
• Helping the Marketing team by photographing stock images of our products.
• Preparing the showroom and cars each morning.
• Organising and accompanying customers on test drives.
• Understanding the range of vehicles we stock and the relevant manufacturer.

About You:

• You’ll be an active listener and excellent communicator.
• You will adopt a positive attitude with all customers.
• You’ll get job satisfaction from providing an outstanding service to our customers.
• You’ll have a full UK driving licence.
• You’ll be as happy working on your own initiative as you are in a team.
• You’ll have a thirst for knowledge and a desire to learn.

Salary, Hours and Benefits:

Mon-Fri 08:30-18:00, Saturday 08:30-17:00, with a day off in lieu.

OTE £29,741.40 per annum

31 days holiday per year (including Bank Holidays, some of which you will be required to cover)

• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• 3 x life insurance

Why Waylands?

Waylands are an independent family-owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger.