Product Specialist

Jobtailor; Nottingham; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jobtailor is seeking a proactive field-based role across the North and Midlands of England. You will perform seating assessments in homes, care homes and hospitals, using chairs and beds as needed, while delivering product demonstrations and training to prescribers.

The ideal candidate has sales experience, strong English communication, and the ability to work independently or in a team. You will travel, manage visits, handle stock, and support the sales team to expand business and maintain

Qualifications

• Experience in direct sales and customer-facing roles is preferred.
• Excellent spoken and written English; clear communication with customers and colleagues.

Responsibilities

• Carry out seating assessments at home, care homes, and hospitals in the North and Midlands.
• Use assessment chairs including bariatric chairs and beds as required.
• Deliver demonstration and training sessions to prescribers.
• Manage diary scheduling for client visits and assessments.
• Assist with stock management to support scheduled jobs.
• Support the sales team and help develop new areas of business.
• Maintain relationships with existing clients and key contacts.
• Adhere to quality and regulatory standards and complete health and safety training.

Skills

Sales Experience

Face To Face Customer Experience

Effective Communication Skills

Good ICT Skills

Full Clean UK Driving Licence

Education

A-level or equivalent

Tools

CRM Activities

Demonstration Equipment

Job description

• Carry out seating assessments throughout the North and Midlands regions of England via home visits, care homes and hospitals
• Use assessment chairs, including bariatric chairs, and beds as required
• Deliver demonstration and training sessions and presentations to groups of prescribers
• Manage diary scheduling for client visits and assessments
• Manage stock to facilitate scheduled jobs
• Assist colleagues with upstairs deliveries of chairs and beds
• Complete administrative work, including following up on quotations and recording assessment outcomes
• Ensure clients receive excellent customer service
• Maximise sales activity by supporting the sales team when required
• Help develop new areas of business
• Maintain and improve relationships with existing clients and key contacts
• Participate in product development and provide feedback for new product launches
• Attend regular video conferences with head office
• Attend regular face-to-face head office meetings, usually every six months
• Maintain demonstration equipment in good condition
• Adhere to relevant quality and regulatory requirements
• Complete company training, including health and safety training
• Maintain excellent personal appearance and hygiene

Requirements

• Qualification to A-level standard or equivalent (desirable)
• Relevant product and industry knowledge (desirable)
• Sales experience (desirable)
• Experience working alone (desirable)
• Face to face customer experience (desirable)
• Effective and confident communication skills, with an excellent level of English
• Ability to work effectively both individually and in a team
• Ability to use initiative in a variety of challenging situations
• Good ICT skills to facilitate CRM activities including phone calls, events and emails
• Empathy and a genuine desire to help people
• Flexibility dealing with multiple and varying duties concurrently
• Positive, confident and determined approach
• Continuous improvement mindset
• Reliability
• Full, clean UK driving licence
• Prepared to stay overnight in hotels as necessary for maximum travel efficiency
• Able to pass a basic DBS check
• Adherence to company health and safety policies
• Adherence to quality and regulatory standards
• Commitment to equal opportunities

Core Competencies

Demonstrates strong customer service skills and effective communication abilities while conducting assessments and managing client relationships. Proficient in sales support and maintaining compliance with quality and regulatory standards.

Highest-signal resume keywords

• Sales Experience
• Face To Face Customer Experience
• Effective Communication Skills
• Good ICT Skills
• Full Clean UK Driving Licence

Hard Skills

• Seating Assessments
• Bariatric Chairs
• Diary Scheduling
• Stock Management
• Administrative Work
• Product Development
• Health And Safety Training
• Quality And Regulatory Compliance

Soft Skills

• Empathy
• Flexibility
• Reliability
• Positive Approach
• Continuous Improvement Mindset

Certifications & Qualifications

• Basic DBS Check

Industry Keywords

• Product Knowledge
• Client Relationships
• Sales Activity
• Home Visits
• Care Homes
• Hospitals

Tools & Technologies

• CRM Activities
• Demonstration Equipment