Product & Solutions Manager (Utility PV)

LONGi Solar; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading photovoltaic company seeks a Product & Solutions Manager to support customers and sales teams. This role involves training, technical support, and product promotion in the UK & Ireland region. Candidates should possess a science or engineering degree and have 5-8 years of relevant experience. The position offers competitive salary, performance-based bonuses, and career development opportunities.

Benefits

Performance-based bonuses

Career development opportunities

Qualifications

• 5-8 years of experience in electronics and/or photovoltaic industry.
• Experience in contract negotiations and QA/QC.

Responsibilities

• Support customers by leading training sessions and providing technical guidance.
• Analyze customer feedback and communicate insights to product development.
• Conduct meetings with clients’ technical departments.

Skills

Communication

Technical Support

Training

Education

Science or Engineering Degree

Job description

Product & Solutions Manager (Utility PV)

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LONGi is the world’s largest solar technology company, supplying over 30 GW of high-efficiency solar wafers and modules annually, about a quarter of the global solar market. With unparalleled financial strength in the sector, LONGi is a perennial BloombergNEF Tier 1 Supplier and the only AAA-rated solar module supplier according to PV-Tech. LONGi’s global leadership stems from its core values: innovation and sustainable development. The company has invested well over $1 billion into R&D in the past three years and currently holds multiple world record efficiencies for next-generation solar cell technologies. Furthermore, LONGi is committed to the Climate Group’s RE100, EV100 and EP100 initiatives and will source 100% renewables-based electricity across all its operations by 2028.

Your mission

The Technical Product Manager will support our customers and sales team by leading training initiatives, approving complex contracts, promoting LONGi's products at fairs and exhibitions, and maintaining up-to-date product knowledge across our organization.

1. Support customers & sales by leading training sessions, promoting LONGi and its products, building product knowledge, and establishing excellent communication with customers.
2. Provide detailed technical support to customers and sales teams focusing on the utility business in the UK & Ireland region.
3. Visit customers to offer technical guidance on technology and new product offerings.
4. Conduct online and face-to-face meetings with clients’ technical departments for clarifications regarding technology, installation features, and solutions.
5. Assist in managing the product support structure within the region and provide technical input for customer service contracts.
6. Analyze customer feedback on new products and communicate insights to the internal product development team for improvements.
7. Create regional-specific product promotion materials.
8. Champion quality and safety initiatives among service teams.
9. Support post-sales activities in case of claims.
10. Exhibit good communication skills and comfort in delivering technical and marketing speeches at conferences, trade shows, and customer trainings.
11. Have a fundamental understanding of PV ingot/wafer/cell/module manufacturing technology, with knowledge of system integration basics preferred.
12. Experience working in distributor or EPC companies, understanding industry dynamics.
13. Experience in contract negotiations, pre-shipment QA/QC, and post-delivery claims.
14. Fluency in English; additional languages are a plus.
15. Possess a science or engineering degree with 5-8 years of experience in electronics and/or photovoltaic industry.
16. Willingness and ability to travel frequently, sometimes on short notice.

This role offers a challenging position in a market-leading photovoltaic company, the opportunity to work in a global team with an international vision, promising career development within our fast-growing organization, supportive colleagues, a competitive salary with performance-based bonuses, additional benefits, and opportunities to grow your expertise in the PV sector with a leading technology company.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management, Engineering, and Quality Assurance

Industries

• Renewable Energy, Semiconductor Manufacturing