Product Sales Administrator

Health Partners Group; Epping Forest; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive salary dependent on quals/

Contributory pension up to 6%

Life assurance

25 days annual leave + bank holidays

Birthday day off (non-contractual)

Discounted gym membership

Cycle to work scheme

Health cashback plan

Job summary

Health Partners, a leading UK occupational health provider, seeks a Product Sales Administrator to handle sales orders, customer accounts, and invoicing. You will support finance, document management, and regulatory compliance within a fast-paced team at Matrix Diagnostics, Waltham Abbey.

The role offers 37.5 hours per week, Monday to Friday, with a salary of £25,000 per annum and a benefits package including pension, life assurance, generous annual leave, and additional wellbeing perks.

Qualifications

• Highly organised and detail-oriented with good multitasking abilities.
• Excellent customer service skills and able to liaise with internal teams.
• Exemplary communication skills and professional telephone/email etiquette.
• Proven administrative experience in a fast-paced environment.

Responsibilities

• Raising sales invoices and managing customer accounts.
• Liaising with the sales team and other departments to ensure excellent customer service.
• Supporting the finance function with purchase ledger maintenance.
• Scanning, filing, and managing confidential documentation.
• Reviewing and maintaining document procedures in line with the Quality Management System.
• Ensuring compliance with company policies, Health & Safety requirements, and business systems manuals.

Skills

Organised and detail oriented

Excellent Customer Service skills

Exemplary communication skills

Previous administrative experience

Tools

Word

Excel

PowerPoint

Outlook

Job description

At Health Partners, we pride ourselves on being one of the UK’s leading providers of occupational health and wellbeing solutions. We partner with organisations across diverse industries, helping them to support the physical and mental health of their employees.

Please note that the closing date for this vacancy is subject to change and the advert may close earlier if sufficient applications are received. We encourage early applications to avoid disappointment.

REF JOB: JOB6423

Role Outline

We are looking for a highly organised and detail-oriented Product Sales Administrator to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth processing of sales orders, managing customer accounts, and supporting the distribution and invoicing of products. Your ability to maintain accurate records, liaise effectively with internal teams, and address customer needs will be essential to the success of our operations.

As a key member of our sales administration team, you will contribute to maintaining efficient processes and upholding the highest standards of quality and compliance. You will also support the wider business by assisting with finance functions, document management, and adherence to regulatory and quality frameworks. If you are adaptable, proactive, and thrive in a fast-paced environment, this role is a great opportunity to build your career with us.

What You’ll Be Doing

• Raising sales invoices and managing customer accounts.
• Liaising with the sales team and other departments to ensure excellent customer service.
• Supporting the finance function with purchase ledger maintenance.
• Scanning, filing, and managing confidential documentation.
• Reviewing and maintaining document procedures in line with the Quality Management System.
• Ensuring compliance with company policies, Health & Safety requirements, and business systems manuals.

What We Are Looking For

• Previous administrative experience
• Excellent Customer Service skills
• Proficiency in Word, Excel, PowerPoint & Outlook
• Exemplary communication skills

Location

Matrix Diagnostics, Waltham Abbey, EN9 3BZ

Hours

37.5 hours per week, Monday to Friday

Salary

£25,000 per annum

Company Benefits

We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that.

Our Current Benefits Package Is

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Have a day off for your Birthday (non-contractual benefit)
• Discounted gym membership
• Cycle to work scheme
• Health cashback plan

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UK’s leading providers of occupational health and wellbeing solutions, we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier, happier, and more productive lives.

With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach. Our multidisciplinary team of healthcare professionals, including occupational health advisors, physicians, physiotherapists, and counsellors, delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce.

We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results. Whether it’s through workplace health assessments, proactive wellbeing initiatives, or mental health support, Health Partners is dedicated to making a real difference.

At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners, you’ll become part of a dynamic team that’s passionate about driving positive change in the workplace and beyond.

If you’re ready to make a meaningful impact in the field of health and wellbeing, we’d love to hear from you. Together, we can build healthier futures.

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference.