Product Recovery & QC Inspector

Next; Pontefract; On-site; GBP 10,000 - 40,000; Full time

Job summary

A forward-thinking company is seeking a Product Recovery QC Inspector to ensure customers receive pristine products. This role involves quality checking stock, processing damaged items, and maintaining accurate records. Ideal candidates will have a keen eye for detail, strong communication skills, and the ability to work both independently and as part of a team. In return, you will enjoy competitive pay, generous discounts on products, and a supportive work environment. If you're passionate about quality and customer satisfaction, this opportunity is perfect for you.

Benefits

25% discount on all Next items

Up to 15% discount on branded items

Up to 75% off in on-site staff shops

Free parking on-site

Free uniform and safety equipment

Sharesave scheme

Access to medical support services

Qualifications

• High attention to detail and ability to make objective decisions.
• Excellent communication skills and teamwork capabilities.

Responsibilities

• Conduct quality checks and ensure products are fit for purpose.
• Process damaged products and communicate issues to the team.
• Maintain accurate departmental paperwork and conduct audits.

Skills

Attention to detail

Decision making

Communication skills

Teamwork

Google Suite proficiency

Job description

Location: Based at our warehouse in South Elmsall, Pontefract (Stadium warehouse)

Rate of pay: £12.32

Shift Pattern:

Week 1: Thursday - Saturday 06:00-18:00
Week 2: Wednesday - Saturday 06:00-18:00

About the role:

Do you want to be responsible for ensuring our customers receive pristine products? Join our quality team as a Product Recovery QC Inspector.

Here’s just a little insight into the role:

Situated in the receiving warehouse, you will represent the interests of the processes within the warehouse and the product care of items.

You will:

• Quality check stock thoroughly and ensure it is fit for purpose and has been recorded correctly; if not, you will be required to report errors.
• Process damaged, used, and faulty products with a focus on recovery.
• Ensure fraudulent items are logged on the system and raise this to the fraud team for further investigation.
• Ensure that due care and attention is given to the detailed task of inspection and repacking of product.
• Communicate any poor product care handling, packaging, and unsolved problems to the site.
• Conduct audits identifying areas for improvement in processes/product care.
• Maintain departmental paperwork on a day-to-day basis, ensuring accuracy of information, reporting, and filing.

About you:

• Be able to make objective decisions based on the information/facts given.
• Have a high level of attention to detail in all functions of the role.
• Able to work as part of a team or on your own initiative.
• Communicate at all levels, gaining respect and credibility.
• Excellent understanding of Google Suite.
• Flexible towards working hours and willing to work additional hours.
• Punctual and reliable.

What is Product Recovery?

This element of the role means that you will:

• Ensure that due care and attention is given to the detailed task of inspection while also servicing the needs of a production-based warehouse.
• Be responsible for recovering stock to fulfill customer orders using specialist equipment and cleaning fluids.
• Ensure goods are fit for sale.
• Understand commerciality, customer needs, and expectations.

What is a Quality Control Inspector?

This element of the role means that you will:

• Represent the interests of the Product team based at Head Office, taking responsibility for deciding that goods delivered are acceptable and within tolerance for stock in all aspects of quality, appearance, packaging, labeling, and that it compares to the approved samples and documentation.
• Communicate any unsolved problems to the PQC Manager for advice on action to be taken.
• Have knowledge of all Next product groups and the ability to communicate with authority on these to, and on behalf of, all product departments and other internal departments.

In return you will receive:

• A 25% discount on all Next items in store and online.
• Up to 15% discount on our branded items.
• Up to 75% off branded and Next items in our on-site staff shops, including South Elmsall, Doncaster & Dearne.
• Free parking on-site.
• Restaurants with great food at amazing prices.
• Free uniform and all safety equipment provided.
• Sharesave scheme open to all employees.
• Regular incentives, initiatives, and prizes from our Great Place to Work committee.
• Digicare+ gives you free access to medical support services including Digital GP appointments.