Product Recovery & QC Inspector

NEXT Retail Ltd.; Doncaster; On-site; GBP 10,000 - 40,000; Full time

Job description

Location: Based at our warehouse in Redhouse, Doncaster.

Rate of pay: £11.78

Shift Pattern: Monday - Friday 06:00-14:30

About the role: Situated in the receiving warehouse you will represent the interests of the processes within the warehouse and the product care of items.

You will:

• Quality check stock thoroughly and ensure if it is fit for purpose and have been recorded correctly; if not, you will be required to report errors.
• Process damaged, used and faulty products with the focus on recovery aspect.
• Ensure fraudulent items have been logged on the system and raise this to the fraud team so they can investigate further.
• Ensure that due care and attention is given to the detailed task of inspection and repacking of product.
• Communicate any poor product care handling, packaging, and unsolved problems to the site.
• Conduct audits identifying areas where improvements can be made in processes/product care.
• Maintain the departmental paperwork on a day-to-day basis, in respect of accuracy of information, reporting, and filing.

About you:

• Be able to make objective decisions based on the information/facts given.
• Have a high level of attention to detail in all functions of the role.
• Able to work as part of a team or on your own initiative.
• Communicate at all levels, gaining respect and credibility.
• Excellent understanding of Google Suite.
• Flexible towards working hours and willing to work additional hours.
• Punctual and reliable.

Do you want to be responsible for ensuring our customers receive pristine products? Join our quality team as a Product Recovery QC Inspector.

What is Product Recovery?

• Ensure that due care and attention is given to the detailed task of inspection whilst also servicing the needs of a production-based warehouse.
• Responsible for recovering stock to fulfil customer orders by the use of specialist equipment and cleaning fluids.
• Responsible for ensuring goods are fit for sale.
• Understanding of commerciality, customer needs, and expectations.

What is a Quality Control Inspector?

• Represent the interest of the Product team based at Head Office, taking responsibility for deciding that goods delivered are acceptable and within tolerance for stock in all aspects of quality, appearance, packaging, labelling, and that it compares to the approved samples and documentation.
• Communicate any unsolved problems to the PQC Manager for them to advise on action to be taken.
• Have knowledge of all Next product groups and have the ability to communicate with authority on these to, and on behalf of all product departments and other internal departments.

In return you will receive:

• A 25% discount on all Next items in store and online.
• Get up to 15% discount on our branded items.
• Up to 75% off branded and Next items in our on-site staff shops, including South Elmsall, Doncaster & Bradford.
• Free parking on-site.
• Restaurants with great food at amazing prices.
• Free uniform and all safety equipment provided.
• Sharesave scheme open to all employees.
• Regular incentives, initiatives, and prizes from our Great Place to Work committee.
• Digicare+ gives you free access to medical support services including Digital GP appointments.