Product Owner - Mobile App

Whitbread PLC; Greater London, London; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading company is seeking a Product Owner for their Mobile App, focusing on creating a top-tier app experience to enhance customer engagement and drive revenue growth. This hybrid role requires collaboration with various teams to ensure high-quality features and continuous improvement based on customer insights. The ideal candidate will have proven experience in product development methodologies and a strong sense of design and usability.

Benefits

Annual Whitbread performance incentive

BUPA healthcare plan

Discounts on Premier Inn stays

Qualifications

• Proven product development methodologies for requirements gathering.
• Experience using analytics and KPIs to set goals.

Responsibilities

• Define objectives, user stories, and sprint planning.
• Coordinate with UX designers and development teams.
• Analyze key in-app metrics and ensure backlog aligns with KPIs.

Skills

Communication

Analytical Skills

Agile Methodologies

User Experience Design

Job description

Job Title: Product Owner – Mobile App

Introduction:

Creating and delivering a best-in-class app experience that encourages customers to book and stay at Premier Inn. Using agile product management methodologies, develop a digital product that enhances customer experience and drives revenue growth. Responsible for continuous improvement based on customer insights, market trends, and data analysis.

Salary: £45,000 - £50,000 DOE

Location: Hybrid role, minimum 3 days in-office at our Holborn, London (EC1N 2TD).

Why you’ll love it here:

• Bonus: Annual Whitbread performance incentive
• Healthcare: BUPA healthcare plan
• Discounts: Up to 60% off Premier Inn stays and 25% off our restaurant brands

What you’ll do:

• Define objectives, user stories, sprint planning, and participate in agile ceremonies with Product Managers and Engineering teams
• Coordinate with UX designers to develop user journeys and designs; work with development teams to specify technical details; collaborate with QA, testing, and release teams to ensure high-quality, bug-free features
• Own the app's customer experience by analyzing key in-app metrics and ensuring the backlog aligns with KPIs
• Collaborate with Commercial and Brand teams to inform and prioritize roadmaps, balancing time-to-market, scope, business needs, and risks

What we need:

• Proven product development methodologies for requirements gathering
• Experience using analytics and KPIs to set goals
• Excellent communication skills to translate customer and technical concepts
• A strong sense of good design and usability, always seeking new customer insights

Join our Commercial Team at Whitbread

Our brands thrive due to our Marketing team's creativity and innovation. From branded adverts to digital campaigns, we use data and strategy to elevate our brands, attract new guests, and retain loyal customers.

We value diversity and are committed to inclusivity. We encourage applications from underrepresented groups, including women, ethnic minorities, people with disabilities, and LGBTQ+ individuals. We support part-time and flexible working arrangements where possible.