Product Owner - Digital Services (Citizen/Staff Experience)

Bristol City Council; West of England; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Bristol City Council is recruiting a Product Owner in the Digital Services team to drive citizen and employee experience improvements in Bristol. You will manage roadmaps, balance user needs with priorities, and work with researchers, designers and engineers to deliver value.

Based in Bristol with hybrid working, you will collaborate with HR, Council Tax and Adult Social Care to shape digital services that residents and staff rely on daily.

Qualifications

• Experience managing digital products or services in a complex environment.
• Strong stakeholder management and communication skills.
• Ability to translate user needs into clear priorities and user stories.

Responsibilities

• Develop and manage roadmaps for digital services.
• Balance user needs with organisational priorities to deliver value.
• Collaborate with User Researchers, Service Designers, UI Designers and Engineers.

Job description

Bristol City Council is recruiting a Product Owner in the Digital Services team to drive citizen and employee experience improvements in Bristol. You will manage roadmaps, balance user needs with priorities, and work with researchers, designers and engineers to deliver value.

Based in Bristol with hybrid working, you will collaborate with HR, Council Tax and Adult Social Care to shape digital services that residents and staff rely on daily.