Product Owner — Customer Servicing & Roadmap Lead (Hybrid)

Nationwide; Swindon; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Nationwide is seeking a Product Owner in Customer Servicing to define and deliver outcomes across the Colleague Servicing Value Stream. You’ll own the roadmap and backlog, balancing business value, risk, and operational performance to empower customer-facing colleagues.

Based in a regional hub with hybrid working, you’ll visit the Swindon site roughly once per quarter and work with cross-functional teams to drive measurable improvements for customers and colleagues across the Society.

Job description

Nationwide is seeking a Product Owner in Customer Servicing to define and deliver outcomes across the Colleague Servicing Value Stream. You’ll own the roadmap and backlog, balancing business value, risk, and operational performance to empower customer-facing colleagues.

Based in a regional hub with hybrid working, you’ll visit the Swindon site roughly once per quarter and work with cross-functional teams to drive measurable improvements for customers and colleagues across the Society.