Product Owner - Clio Operate Agile Team

Lawfront; Ardleigh; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Flexible hybrid working

Job summary

Lawfront is undergoing a major digital transformation and seeks a Product Owner to drive Clio Operate across multiple UK hubs. You will own the product backlog, translate business needs into user stories, and facilitate agile ceremonies to ensure successful delivery and go-lives.

You will work with developers, analysts and migration specialists, travelling to member hubs as required and reporting to programme leadership on progress and risks.

Qualifications

• Product Owner qualification (CSPO/PSPO) and agile delivery experience.
• 5+ years with legal case management systems or similar.
• Strong stakeholder management and communication skills.

Responsibilities

• Own and prioritise the Clio Operate backlog with clear user stories and acceptance criteria.
• Lead sprint planning, stand-ups, reviews and retrospectives.
• Link between business stakeholders, development teams, and governance.
• Manage milestones, dependencies, risks and priorities across hubs.
• Collaborate with developers, analysts, testers, and migration specialists.
• Oversee testing and release activities for go-lives.
• Support data migration and hub implementations.
• Provide progress updates to programme leadership.

Skills

CSPO/PSPO

Agile delivery

Stakeholder management

Jira

Azure DevOps

Tools

Jira

Azure DevOps

Job description

Product Owner - Clio Operate Agile Team

Location: Hybrid with travel to Lawfront offices across the UK

Salary: Competitive + Benefits

Join Lawfront's Digital Transformation Journey

Lawfront is one of the UK's fastest-growing legal services groups, bringing together leading regional law firms and over 1,500 talented professionals. As part of our ambitious technology transformation programme, Program Drive, we are consolidating and modernising our core business systems across the group.

We are now seeking an experienced Product Owner to lead the development and rollout of Clio Operate, our strategic case management platform, helping shape how legal services are delivered across our member hubs.

The Opportunity

This is a pivotal role within our Digital Applications team, where you will take ownership of the Clio Operate product backlog, drive agile delivery, and work closely with stakeholders across the business to ensure successful implementation of a key strategic platform. You will play a central role in Program Drive, working at the heart of a complex, high-profile technology transformation programme.

What You'll Be Doing

• Own and prioritise the Clio Operate product backlog, translating business requirements into clear user stories and acceptance criteria.
• Lead agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives.
• Act as the primary link between business stakeholders, development teams, and programme governance.
• Manage delivery milestones, dependencies, risks, and priorities across multiple hub rollouts.
• Work closely with developers, business analysts, testers, and migration specialists to deliver new functionality.
• Oversee testing and release activities to ensure successful go-lives.
• Support data migration activities and hub implementations.
• Provide regular updates to programme leadership on progress, risks, and key decisions.

What We're Looking For

Essential:

• Product Owner qualification such as CSPO or PSPO.
• At least 5 years' experience working with legal case management systems.
• Strong project management capability, ideally supported by PRINCE2, PMP, APM or equivalent experience.
• Experience managing product backlogs and running agile delivery processes.
• Knowledge of agile tools such as Jira, Azure DevOps
• Excellent stakeholder management and communication skills.
• Ability to work effectively across multiple locations and business units.
• Willingness to travel to Lawfront's member hubs across the UK.

Desirable Experience

• Experience with Clio Operate or ShareDo.
• Legal sector technology transformation or migration projects.
• Case management workflow configuration.
• Data migration activities.
• Professional services or legal services environments.

Why Join Lawfront?

• Be part of a major technology transformation programme with real strategic impact.
• Work alongside talented technology, change, and legal professionals.
• Influence the future of legal operations across a leading national legal group.
• Enjoy a collaborative, agile environment where your expertise will directly shape business outcomes.
• Competitive salary, benefits package, and flexible hybrid working.