Product Owner

Barclays Business Banking; Knutsford; On-site; GBP 50,000 - 100,000; Full time

Job summary

An established industry player is seeking a Digital Product Designer to innovate and enhance business banking products. This role focuses on the end-to-end onboarding journey, requiring expertise in backlog management and stakeholder engagement. You will work closely with engineers and architects to deliver customer-centric solutions while ensuring compliance with regulations and risk management. This position offers a unique opportunity to shape product strategies and drive significant change within the organization, making a real impact on customer experiences and business outcomes.

Qualifications

• Experience in managing product backlogs and prioritizing tasks.
• Strong skills in stakeholder management and technical product ownership.

Responsibilities

• Design and manage customer-centric strategies for business banking products.
• Collaborate with teams to develop product strategies and ensure compliance.

Skills

Backlog management and prioritization

Jira

Confluence

Technical product ownership

Complex stakeholder management

Service design

Agile methodologies

Tools

Jira

Confluence

Job description

As a Digital Product Designer

You will design products for business banking, focusing on the end-to-end onboarding journey and future developments. Responsibilities include writing user stories, creating business cases, approving builds, and reviewing code. You will collaborate with Lead Engineers and Solution Architects to develop solutions. Managing complex stakeholder relationships, understanding architecture, governance, and RAID are essential skills for success.

To succeed in this role, you should have experience with:

• Backlog management and prioritization
• Jira and Confluence
• Technical product ownership
• Complex stakeholder management
• Service design, business cases, and roadmaps
• Agile methodologies

This role can be based in Knutsford or London.

Purpose of the role

Manage and develop existing and new products/services, owning customer and colleague journeys where applicable. Develop product strategy, drive change through Barclays' teams, make key decisions in the product lifecycle, and own outcomes for customers, colleagues, and the bank. Ensure compliance with SLAs, regulations, risk management, and controls.

Accountabilities

• Develop customer-centric strategies and solutions tailored to needs
• Act as Subject Matter Expert in the applicable Product/Proposition team, guiding stakeholders on products and journeys
• Develop product propositions and service strategies, defining priorities and leading execution
• Understand financial drivers to develop commercial and business models
• Evaluate technical feasibility, legal compliance, and risks for new products
• Monitor market trends and feedback to refine products before launch
• Manage launch plans and technical deployments, including marketing and training
• Monitor key metrics like adoption, usage, satisfaction, and revenue to assess performance

Assistant Vice President Expectations

• Advise on decision-making, contribute to policies, and collaborate across functions
• Lead a team or guide collaborative projects, setting objectives and coaching
• Demonstrate leadership behaviors: Listen, Energize, Align, Develop
• Identify directions for assignments, involve specialists, and meet outcomes
• Consult on complex issues and support risk mitigation
• Manage risks and controls related to work
• Coordinate with other areas to achieve organizational objectives
• Analyze complex data to solve problems creatively
• Communicate complex or sensitive information effectively
• Influence stakeholders to achieve outcomes

All colleagues are expected to embody Barclays' values of Respect, Integrity, Service, Excellence, and Stewardship, and demonstrate the Barclays Mindset: Empower, Challenge, Drive.