Product Ops Manager- Sustainability services, EU Marketplace

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Product Ops Manager focused on sustainability services. In this dynamic role, you'll design and implement operations to ensure compliance for sellers in the EU marketplace. Collaborate with diverse teams to enhance seller experiences and drive business goals. Your expertise in sales, marketing, and e-commerce will be pivotal in transforming how sellers navigate their responsibilities. This innovative firm values diversity and empowers its employees to achieve exceptional results while making a positive impact on the environment. If you're passionate about creating efficient processes and improving seller journeys, this opportunity is perfect for you.

Qualifications

• Bachelor's degree or equivalent experience in sales or marketing.
• Experience in e-commerce, retail technology, or SaaS is a plus.

Responsibilities

• Design and implement mechanisms to monitor seller interactions.
• Collaborate with product teams to enhance seller experience.
• Identify gaps and propose solutions to improve processes.

Skills

Sales Experience

Marketing Experience

E-commerce Knowledge

Retail Technology Understanding

SaaS Experience

Education

Bachelor's Degree

Job description

Product Ops Manager - Sustainability Services, EU Marketplace

Job ID: 2911849 | Amazon EU SARL (UK Branch)

The Amazon Marketplace is a critical part of the Amazon ecosystem which offers millions of sellers the opportunity to build and grow their business using Amazon’s reach and expertise. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries.

EPR Services on Amazon aims to dramatically transform the way Sellers can fulfil their Extended Producer Responsibility (EPR) compliance obligations in the EU, in order to keep selling on Amazon. EPR is an environmental policy that makes Sellers who first place a product subject to EPR requirements in a country responsible for the entire life cycle of the products that they introduce on the market, from their design until the end of life.

As a Product Ops Manager on the team, you will help us set up the product operations needed to ensure compliance reporting and payments for our Sellers. The role will involve working with product, tech, business, legal, compliance authorities, and fees stakeholders.

Key Job Responsibilities

1. Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects.
2. Work closely with product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals.
3. Actively seek ways to improve product-related process efficiencies and effectiveness.
4. Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
5. Communicate updates on key strategic programs and metrics to leaders and stakeholders.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent.

PREFERRED QUALIFICATIONS

- Experience working with legal, product, and internal business owners to reach mutually beneficial agreements.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our accommodations page for more information.

Posted: March 4, 2025 (Updated about 7 hours ago)