Product Ops Manager- Sustainability services, EU Marketplace

Amazon; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Product Ops Manager to enhance seller experiences within the EU Marketplace. In this pivotal role, you will design and implement operational mechanisms that ensure compliance and optimize seller interactions. Collaborating with cross-functional teams, you will drive improvements in product efficiency and effectiveness, making a significant impact on the overall seller journey. This dynamic position offers the chance to work at the forefront of sustainability services, contributing to a greener future while helping sellers navigate complex compliance requirements. If you are passionate about innovation and operational excellence, this opportunity is perfect for you.

Qualifications

• Bachelor's degree or equivalent experience in sales or marketing.
• Experience in e-commerce, retail technology, or SaaS is preferred.

Responsibilities

• Design and implement mechanisms to monitor seller interactions.
• Work with product teams to improve seller experience and business goals.
• Identify gaps in seller experience and propose solutions.

Skills

Sales

Marketing

E-commerce

Retail Technology

SaaS

Education

Bachelor's degree or equivalent

Job description

Product Ops Manager - Sustainability Services, EU Marketplace

Job ID: 2911849 | Amazon EU SARL (UK Branch)

The Amazon Marketplace is a critical part of the Amazon ecosystem which offers millions of sellers the opportunity to build and grow their business using Amazon’s reach and expertise. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries.

EPR Services on Amazon aims to dramatically transform the way Sellers can fulfil their Extended Producer Responsibility (EPR) compliance obligations in the EU, in order to keep selling on Amazon. EPR is an environmental policy that makes Sellers who first place a product subject to EPR requirements in a country responsible for the entire life cycle of the products that they introduce on the market, from their design until the end of life.

As a Product Ops Manager on the team, you will help us set up the product operations needed to ensure compliance reporting and payments for our Sellers. The role will involve working with product, tech, business, legal, compliance authorities and fees stakeholders.

Key Job Responsibilities

1. Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects.
2. Work closely with the product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals.
3. Actively seek ways to improve product related process efficiencies and effectiveness.
4. Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
5. Communicate updates on key strategic programs and metrics to leaders and stakeholders.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent.

PREFERRED QUALIFICATIONS

- Experience working with legal, product, and internal business owners to reach mutually beneficial agreements.

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