Product Operations Coordinator

EZRA; England; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

World-class coaching

Charity Days

Learning Budget

Weekly Wellbeing Hour

Dog-friendly workplace

Job summary

A professional coaching organization in the United Kingdom is seeking an organized, detail-loving Product Operations Coordinator to help connect teams and improve operations. Your role will involve maintaining knowledge bases, supporting release note processes, and managing product requests. The ideal candidate is proactive, skilled at communication, and eager to learn. This entry-level position offers full-time hours and a collaborative team environment with opportunities for personal growth.

Qualifications

• Strong attention to detail and great organisational skills.
• Clear, friendly communicator who likes helping teams stay aligned.
• Proactive and reliable: you don’t wait for problems; you help prevent them.

Responsibilities

• Help build and maintain the new internal knowledge base.
• Support the release notes process for teams.
• Track project timelines and share updates with various teams.

Skills

Attention to detail

Organisational skills

Clear communication

Problem-solving

Curiosity about digital products

Job description

Join to apply for the Product Operations Coordinator role at EZRA

Who we are:

We believe everyone can be better with a coach… and we won’t stop until we get there.

Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.

The Role

We’re looking for an organised, detail-loving Product Operations Coordinator to help keep EZRA’s Product team running smoothly. You’ll be the go-to person who helps connect Product, Studio, Tech, Labs, and Delivery teams, making sure information is clear, deadlines are understood, and everyone has what they need to do their best work.

Your role will span building an internal knowledge base, supporting release notes, coordinating localization needs, improving our feature request process, and strengthening Product Operations so the team can work more effectively.

This is a great role for someone early in their career who loves structure, communication, and problem-solving — and wants to grow in Product Operations or Product Management.

What You’ll Do:

• Help build and maintain EZRA’s new internal knowledgebase, keeping product information organised and easy to find.
• Support our release notes process, helping teams understand what’s shipped and what’s changing.
• Help improve and manage our product request process, making sure ideas are captured, tracked, and reviewed properly.
• Track project timelines and deliverables, and share updates with Product, Studio, Tech, Labs, and Delivery teams.
• Keep documentation up to date so everyone has the right information at the right time.
• Spot potential bottlenecks early and flag them to the right people.
• Help coordinate new product content so it flows smoothly from idea to delivery.
• Support general Product Ops tasks such as organising files, maintaining intranet sites, collecting feedback, and improving team workflows.
• Coordinate localization needs with external partners, track progress, and ensure content is prepared and shared correctly.
• Look for simple ways to make our processes clearer, faster, and easier for everyone.

About You

• Strong attention to detail and great organisational skills.
• Clear, friendly communicator who likes helping teams stay aligned.
• Comfortable handling multiple tasks and shifting priorities.
• Proactive and reliable: you don’t wait for problems; you help prevent them.
• Curious about how digital products are built and keen to learn more.
• Enjoy creating order and improving messy or unclear processes.

Nice to Have

• Experience with localization or coordinating content.
• Some familiarity with product development, digital tools, or workflow management.
• Previous coordination, admin, or project support experience in any team environment.

Life at EZRA

• Your Own World-class coach to help you grow personally and professionally.
• Coaching for Friends and family because coaching is a gift worth passing on.
• Charity Days to support the causes close to your heart - because doing good feels good.
• Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
• Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
• Regional benefits flex to fit your location and lifestyle.
• A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!

#LI-Hybrid

We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.

We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.

In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable law.

Seniority level

Entry level

Employment type

Full-time

Job function

Product Management, Project Management, and Information Technology

Industries

Professional Training and Coaching and Human Resources Services