Product Manager – Scheme Strategy for Unsecured Lending

HSBC Group; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

HSBC is seeking an experienced Product Manager - Scheme Management (Unsecured Lending) to lead our RTB card scheme work with Visa and Mastercard in the UK. You will shape scheme strategy, manage investments and governance, and work with global teams to maximise value and ensure compliance.

You’ll own end-to-end funding processes (approx. $25m annually), track scheme bulletins, and drive measurable outcomes while balancing risk, controls, and customer protection across the portfolio.

Qualifications

• Experience in cards (credit/debit) and/or product management, ideally with scheme exposure (essential).
• Strong analytical skills - turning large datasets into clear insights and actions.
• Solid financial acumen (e.g., commercials, claims reconciliation, high-level P&L thinking).
• Strong risk and control mindset with a practical approach to compliance and governance.
• Proven stakeholder management skills, including working with third parties/external partners.

Responsibilities

• Be the RTB product lead for Visa and Mastercard relationships.
• Track and assess scheme bulletins/announcements and land actions with the right teams.
• Manage scheme investment funds (c.$25m annually) focusing on smart allocation and measurable outcomes.
• Own end-to-end investment fund process: requests, approvals, delivery tracking, and benefits realisation.
• Oversee claims processing and reconciliation, aligned to accounting guidance and regulatory expectations.
• Run scheme governance for RBW, including monthly state-of-the-nation reporting and top priorities.
• Partner with global teams, RTB colleagues, Finance, and external stakeholders (Visa/Mastercard).
• Maintain change, impact, compliance, and controls across scheme activity.

Skills

Cards experience

Product management

Scheme exposure

Analytical skills

Financial acumen

Stakeholder management

Risk and controls

Compliance governance

Multi-team coordination

Third-party collaboration

Job description

HSBC is seeking an experienced Product Manager - Scheme Management (Unsecured Lending) to lead our RTB card scheme work with Visa and Mastercard in the UK. You will shape scheme strategy, manage investments and governance, and work with global teams to maximise value and ensure compliance.

You’ll own end-to-end funding processes (approx. $25m annually), track scheme bulletins, and drive measurable outcomes while balancing risk, controls, and customer protection across the portfolio.