Product Manager, Personalization Platform (Cold-Start)

Traveltechessentialist; United Kingdom; On-site; GBP 70,000 - 110,000; Full time

Job summary

Expedia Group is seeking a Product Manager II to help shape and scale the personalisation platform powering relevant experiences for travelers across the customer journey. You will lead platform product for cold-start, new, and anonymous travellers—using context, intent, behavioural signals, experimentation, and machine-learning capabilities to create relevance from the first interaction.

You will partner closely with engineering, data science, design, analytics, marketing, and customer-facing

Qualifications

• 2+ years of experience shipping ML products or platform capabilities in a product management role.
• Strong product judgment and can frame ambiguous problems, identify high-value opportunities, and make pragmatic decisions.
• Comfortable working with technical teams on APIs, data flows, event instrumentation, model inputs/outputs, experimentation systems, or platform concepts.
• Experience defining measurable outcomes and using quantitative and qualitative evidence to guide product decisions.
• Customer-centered and curious about how travelers discover, compare, and choose travel products.
• Clear communication and ability to influence across engineering, data science, design, analytics, and business teams.

Responsibilities

• Define and communicate the product priorities and roadmap for personalisation capabilities serving cold-start, new, and anonymous travelers.
• Translate traveler and business needs into clear platform requirements, product narratives, success measures, and prioritized backlogs.
• Partner with engineering and data science on contextual personalisation, identity resolution, feature generation, model serving, and decisioning.
• Collaborate with product teams to make shared personalisation capabilities easy to adopt, test, understand, and measure.
• Lead discovery and experimentation, including hypothesis development, test design, rollout planning, and interpretation of results.
• Make thoughtful trade-offs across traveller value, business objectives, privacy, fairness, explainability, operational complexity, latency, and platform scalability.

Skills

ML products experience

Product judgment

APIs & data flows

Measurable outcomes

Customer-centric

Clear communication

Job description

Expedia Group is seeking a Product Manager II to help shape and scale the personalisation platform powering relevant experiences for travelers across the customer journey. You will lead platform product for cold-start, new, and anonymous travellers—using context, intent, behavioural signals, experimentation, and machine-learning capabilities to create relevance from the first interaction.

You will partner closely with engineering, data science, design, analytics, marketing, and customer-facing