Product Manager II, Personalization Platform (Cold-Start)

11310 Expedia.com Ltd.; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Expedia Group is seeking a Product Manager II to shape and scale the personalisation platform that powers relevant traveller experiences across the customer journey. You will lead platform product for cold-start, new, and anonymous travellers—leveraging context, signals, experimentation, and ML to drive relevance from first interaction.

You will partner with engineering, data science, design, analytics, marketing, and customer-facing product teams to turn platform capabilities into measurable

Qualifications

• 2+ years shipping ML products or platform capabilities in a PM role.
• Strong product judgement with ability to frame ambiguous problems and identify high-value opportunities.
• Comfort working with technical teams on APIs, data flows, instrumentation, and model inputs/outputs.
• Experience defining measurable outcomes and using evidence to guide decisions.
• Customer-centric mindset with curiosity about travel product discovery and comparisons.

Responsibilities

• Define and communicate product priorities and roadmap for personalisation capabilities for cold-start, new, and anonymous travellers.
• Translate needs into platform requirements, narratives, success metrics, and backlogs.
• Partner with engineering and data science on contextual personalisation and model serving.
• Collaborate with teams to make shared personalisation capabilities easy to adopt, test, understand, and measure.
• Lead discovery and experimentation, including hypothesis development, test design, rollout planning, and interpretation of results.
• Make trade-offs across traveler value, business objectives, privacy, fairness, explainability, latency, and scalability.

Skills

Product management

ML/product experiments

Cross-functional collaboration

Data-driven decision making

Roadmapping

Prioritisation

Tools

APIs

Experimentation systems

Model serving

Job description

Expedia Group is seeking a Product Manager II to shape and scale the personalisation platform that powers relevant traveller experiences across the customer journey. You will lead platform product for cold-start, new, and anonymous travellers—leveraging context, signals, experimentation, and ML to drive relevance from first interaction.

You will partner with engineering, data science, design, analytics, marketing, and customer-facing product teams to turn platform capabilities into measurable