Product Manager - Mortgages

TN United Kingdom; West Bromwich; On-site; GBP 55,000; Full time

Job summary

An established industry player is seeking a Product Manager for Mortgages to join their dynamic Products team. This pivotal role focuses on managing mortgage product performance, ensuring alignment with key performance metrics, and delivering excellent customer outcomes. You will collaborate with product analysts, drive product development initiatives, and act as a spokesperson on mortgage matters. With a commitment to employee development and a range of attractive benefits, this is a fantastic opportunity to make a meaningful impact in the mortgage sector.

Benefits

Development opportunities

25 days holiday plus bank holidays

2 paid volunteering days

Living Pensions

Enhanced maternity and paternity leave

Life assurance

Yearly performance-related pay scheme

Private medical insurance

Salary Sacrifice Electric/Hybrid Car Scheme

Perkbox account

Qualifications

• Detailed knowledge of the UK mortgage market.
• Ability to handle complex mathematical modelling including pricing.

Responsibilities

• Manage the overall performance of mortgage product ranges.
• Identify opportunities for new mortgage product development.

Skills

UK mortgage market knowledge

Analytical skills

Communication skills

Project management

Education

Degree in Finance or related field

Tools

Microsoft Excel

Microsoft Office

Job description

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Client:

West Brom

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Other

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EU work permit required:

Yes

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Job Reference:

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Job Views:

5

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Salary: c. £55,000 per annum

Hours: 35 hours per week

Contract: Permanent

We are looking to recruit a Product Manager of Mortgages to join our Products team. The individual will be supporting the Head of Products to deliver the Society’s mortgage plans, the principal emphasis of the role is to manage the overall performance of our mortgage product ranges.

The core focus of the role is to ensure our range of mortgage products for both new and existing customers is delivering in line with agreed plans across a range of key performance metrics, in support of our home ownership purpose. You will monitor, manage and recommend pricing changes to mortgage products to senior stakeholders. Supported by a team of product analysts, the role involves researching, identifying and developing mortgage related product opportunities, for all channels, ensuring that products deliver our purpose and good outcomes for customers.

What the role will look like:

• Key accountability for the delivery of the Society’s mortgage plans for new and existing customers.
• Collate and analyse performance on individual product lines, new business and total portfolio against agreed metrics.
• Identify opportunities to ensure individual products/product lines deliver against agreed performance metrics (volume, contribution and risk) and make recommendations to Committee.
• Ensure that products deliver good customer outcomes through the product lifecycle and are managed in line with associated frameworks, policies and procedures.
• Contribute to the development of annual and 5-year lending plans.
• Maintain an in-depth and up-to-date knowledge and understanding of the mortgage market, as well as wider market considerations, in order to develop new products and mortgage related initiatives.
• Act as spokesperson and industry expert for the Society on mortgages and an active participant in industry body meetings.
• Produce weekly/monthly monitoring and performance reports for key stakeholders.
• Identify trends and opportunities for new mortgage product development and new mortgage-related initiatives in line with the Society’s purpose.
  
• Contribute to the mortgage product development cycle
  

For more information on the role please do have a look at the job description below

What you will bring to the role:

• A detailed knowledge of both the UK mortgage market.
• A good knowledge of how products are developed & implemented onto internal/external systems.
  
• Good analytical skills with the ability to handle complex mathematical modelling including pricing.
• A clear understanding of the relevant regulations and legal frameworks.
• A high level of competency across all Microsoft Office software with Excel being a key focus.
• Excellent oral and written communication skills and an influential negotiator with the ability to tailor communication to a wide range of audiences including the Head of Products, C-suite and Executive Directors.
• Ability to communicate complex subject matters in a simple way to a wide range of audiences (internal and external).
• Excellent organisational, time management and prioritisation skills with the capability to manage complex projects simultaneously to tight deadlines.
• Contribute to the department meeting the requirements of the Society’s Risk Framework by:
  o Escalating up the line any risks identified;
  o Reporting any Risk Events to Operational Risk and the Head of Products;
  o Ensuring all controls within the department are effective and in line with procedure.

We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's in it for you:

• We pride ourselves on our development opportunities and always look to promote from within wherever possible,
• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year,
• 2 paid volunteering days a year,
• Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we’ll match your further contributions up to 10.6%
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave,
• Life assurance provided by the Society at 4 times your salary,
• Yearly performance related pay scheme and pay review,
• Private medical insurance that’s discounted when your time with us grows, with the option to include family members,
• Salary Sacrifice Electric/Hybrid Car Scheme,
• A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more!
• And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom’s biggest asset that doesn’t mean just viewing them as employees. We are proud of our heritage and absolutely believe that the West Brom is a great place to work.

We’re a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We’ll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we’re looking for. If you need any support with applying to one of our roles, get in touch at [emailprotected] .

Do it today and click apply!

*Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible*

Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.